216,093+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,093 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very good customer service
Claim had to reviewed but after that it was paid quickly. Great customer service!
Insurer: Pets Best
By: Tammy
Awesome Experience!!
I rescued a dog from a high kill shelter and he ended up fracturing a number of teeth within a few months of getting him. Instead of having the canines pulled by a vet, I was able to get him more extensive help through a canine dental specialist so he could keep his teeth. Embrace paid for his dental surgery and follow up. I can't express how easy and compassionate they were during this experience!!
Insurer: Embrace
By: Cheri
I will always have Healthy Paws Ins for any dogs!
Dixie is kennel for 4 hours a day because of my husband and my work schedules. However, one day when we got home she had diarrhea in her kennel. We watched her for the following days and took it easy on feeding her. She seemed back to her normal self Saturday night but Sunday morning that changed. I woke up to her laid up again the wall whining. I then had to help her get up and get back to her bed. I went back to bed for an hour or so and heard her whining again, but this time when I went to check on her should couldn't even walk/stand up. We immediately took her into the ER vet. My husband was raised with hunting dogs and the thought of if they don't serve a purpose they are useless. However, I was raised with dogs being a family member. It was great knowing we had insurance and only would need to cover 20% of her care (and I would probably do anything to have her normal and back in the house). Our initial estimate was over $1400 but both my husband and I were alright with this number because we had health insurance on her. We filed her claim the following weekend and once Healthy Paws received all (three different vets because we have to move a lot) her previous health docs, it took 3 days to get the email letting me know our claim was settled and a check was on the way! There is no hesitation in going to the ER vet because we know we have great insurance on her!
Insurer: Healthy Paws
By: Melanie
AKC Insurance
This is my first time with having pet insurance. I am extremely pleased and very happy with customer service, their speedy responses to claims. Even my vet said "it's the best".
Insurer: AKC
By: Patricia
Not honoring my contract
Since day 1 Petsecure has done everything they could to avoid paying me a penny. Since I my dog, I've had to pay over $3000 worth of pet bills as she was a rescue and not in the greatest shape. Her only problem was that she has a really bad immune system which caused her to pretty much catch anything around her. When I signed up wit Petsecure I was very clear and honest by telling them that she has previously suffered from Coccidiam which I fully understood should be excluded until further review. This parasite caused her to have flaky skin and a reduced immune system. When 3 months later she caught a skin parasite, the insurance refused to cover it although I had a letter from my vet stating that this condition had been tested negative in the past and was only recent. Their excuse: there were previous symptoms of that disease..... Lie, there clearly was not. A month later, she got Giardia, now that was denied too because supposedly, she had an exclusion for "internal parasite". Now that's when I lost it and decide it was time to cancel my policy! I had received a letter from Petsecure in the passed stating that the "internal parasite was only concerning the Coccidian". So although the I actually had proof, it was written in my contract, in ink that she was only excluded for Coccidian they still wouldn't hear it. These people are crooks, they don't deliver the service that you pay for and they act as if they could simply decide wether to cover things or not without actually playing by the rules and by the contract. I am not debating whether to get my lawyer involved as there is more than $1000 worth of fee that should've been covered so far. Anyhow, bottom line is, I strongly, strongly suggest you go look somewhere else when chosing an insurance!
Insurer: Petsecure
By: Roxane
Trupanion Excellent
Excellent coverage...Very quick response time and payment.
Insurer: Trupanion Canada
By: Jeff
Trupanion Excellent
Excellent coverage...Very quick response time and payment.
Insurer: Trupanion
By: Jeff
Continue to be thrilled
With two rescue dogs and a cat there always seems to be a need for a trip to the vet - tooth removal, foxtails inside the skin, cataract surgery, cactus thorn in the throat. Without fail, Embrace responds quickly and is always helpful. It makes it easier to deal with all those little emergencies - and the big ones. The latest two visits meant more tooth removals and surgery. Took a weight off our shoulders knowing our boys could be cared for without going in the hole.
Insurer: Embrace
By: Gretchen
Best investment I ever made
I worry about Copper getting sick or injured but not about vet bills since I have ASPCA Pet Insurance and I already recommend your insurance to every one I know who has pets Thank You Pat
Insurer: ASPCA
By: Patricia
Great plan
This was about the third major claim we have made for one of my two labradoodles in the almost ten years we have had them. The response from Embrace was incredibly fast. When we do the math, we've more than gotten out what we've put in to premiums!
Insurer: Embrace
By: Kate