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Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion is a Wonderful Insurance Company
I decided to purchase pet insurance for my puppy when he was a few months old. My previous dog passed away, which left us with an unbelievable amount of heartbreak, plus thousands of dollars in vet bills. Thank God I purchased Trupanion. They are amazing and have gone above and beyond to help us with the three claims. The first claim was an eye contusion from playing with another dog, the second was major surgery, and the last was for allergy testing. Their client service and communication is as good as it gets. Every representative has always been friendly and helpful. Trupanion has helped me keep my pet healthy and happy!!!
Insurer: Trupanion Canada
By: J.
Trupanion is a Wonderful Insurance Company
I decided to purchase pet insurance for my puppy when he was a few months old. My previous dog passed away, which left us with an unbelievable amount of heartbreak, plus thousands of dollars in vet bills. Thank God I purchased Trupanion. They are amazing and have gone above and beyond to help us with the three claims. The first claim was an eye contusion from playing with another dog, the second was major surgery, and the last was for allergy testing. Their client service and communication is as good as it gets. Every representative has always been friendly and helpful. Trupanion has helped me keep my pet healthy and happy!!!
Insurer: Trupanion
By: J.
Splendid
Last April I insured my dog Seven, 11 yrs old. Although she had been extremely healthy all her life I worried that she might get cancer at her old age and because I was financially strapped I did not want to be faced with the horrible decision to euthanize her because I wouldn't be able to afford treatment. I was surprised trupanion approved her, and for a decent rate. A mere six months later Seven had a grand mal seizure, and another one within 12 hours. She was diagnosed with a brain tumor. Trupanion came through with flying colors and reimbursed us for the costs as promised. She still has more treatment to go but so far we are very satisfied.
Insurer: Trupanion Canada
By: Dani
Splendid
Last April I insured my dog Seven, 11 yrs old. Although she had been extremely healthy all her life I worried that she might get cancer at her old age and because I was financially strapped I did not want to be faced with the horrible decision to euthanize her because I wouldn't be able to afford treatment. I was surprised trupanion approved her, and for a decent rate. A mere six months later Seven had a grand mal seizure, and another one within 12 hours. She was diagnosed with a brain tumor. Trupanion came through with flying colors and reimbursed us for the costs as promised. She still has more treatment to go but so far we are very satisfied.
Insurer: Trupanion
By: Dani
Great experience!!
Trupanion people were so great to deal with! My 12 year old baby had to have a splenectomy and my claim was paid quickly and with absolutely no problems. I would highly recommend Trupanion!!
Insurer: Trupanion Canada
By: Deborah
Great experience!!
Trupanion people were so great to deal with! My 12 year old baby had to have a splenectomy and my claim was paid quickly and with absolutely no problems. I would highly recommend Trupanion!!
Insurer: Trupanion
By: Deborah
Excellent service
Very happy with Trupanion. They are quick to response to claims submissions.
Insurer: Trupanion Canada
By: Kristi
Excellent service
Very happy with Trupanion. They are quick to response to claims submissions.
Insurer: Trupanion
By: Kristi
Constantly raising rates and changing "exclusions"
I have one dog who's 6 and just got 2 other dogs from a kill center who were both just over one year old. I got VPI pet insurance on all 3 dogs and initially was satisfied with the coverage. Then VPI started adding "exclusions" to the policies of my 2 newest arrivals. The eye infections were not covered and would not be in the future; they had chronic diarrhea for a couple months and VPI determined that should be a new exclusion; VPI paid a whopping $75.00 for an annual health exam, which costs over $200. I had regular coverage and major medical. They my insurance rates began going up and up; coverage that began at approximately $54.00 per month per dog was $74.00 per month per dog just 4 months after the initial policies started -- and VPI NEVER informed me of the rate changes (I had an auto pay plan and a $250 deductible for each dog). I ended up cancelling all the policies because the cost to benefit ratio was just not worth the hassle and whenever I called VPI to question a non-covered item (which was covered in the initial claims) the representative always said "this is not normal health insurance." What??? Very disappointed in VPI and told them so when I cancelled all 3 policies.
Insurer: Nationwide
By: Adams
Finally a company that does what it pomises
Our 9 year old Chocolate Lab has been diagnosed with Mass Cell Tumors. Just hearing about a cancer tumor turns your life upside down. But to hear it 3 times in 5 months is even more troubling. Then you try to figure out how you are ever going to be able to give you kid the treatment she needs. Thanks to Embrace we were able to have all the surgeries done. Our girl is doing great. Thanks Again Embrace
Insurer: Embrace
By: Pam