217,732+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,732 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,732 total


Most selected providers in "March, 2026"

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Providers with highest rating

Embrace

19,818 reviews

4.9
Healthy Paws

11,114 reviews

4.9
Fetch

5,454 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,902 reviews

4.9

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March 28, 2016

PET OWNERS BEWARE

I have been a customer of Petsecure for a quite some time and this is the first time I have submitted a claim. My dog had an abscess deep in his anal gland, and required surgery. He became ill with vomiting, loss of appetite etc later so he went back in for diagnostic tests. Total amount spent at the vet was over $800. With a $300 deductible, I was expecting at least around $400 back. The claim was submitted in Feb 2016, its now March 28 2016, on calling them today, I learn I am to expect $51 back!! It has not even been deposited in my account yet. I would have been better putting my $60 a month premium amount aside in a separate account to cover the vet bills, as it is, even after paying premiums all this time, I am out of pocket. I would not recommend this company.

Insurer: Petsecure

By: carrie

Useful
March 28, 2016

This insurance is terrible

I have had insurance for 7 years and when my dog was very ill the insurance would not pay for exam, recheck or medication. Very Very Disappointed. This cost me 237.90. I bought insurance for my dog because I had a dog die of cancer because I could not afford the treatment and he died. So when I bought max I thought I would be covered by paying a few hundred dollars a year but I was wrong. I always thought that when my dog got very ill that I did have to worry but apparently this insurance does not protect my dog for lots of different illnesses.

Insurer: Nationwide

By: A.

Useful
March 28, 2016

Happy

ASPCA Pet Insurance staff are always happy to help and do so in a timely manner. Calls are answered promoptly and claims processed quickly.

Insurer: ASPCA

By: Valentine

Useful
March 28, 2016

Truly the best...thank you so much!!!

Healthy paws truly made the process easy and effortless on our part so we can focus on helping coco recover from his first major surgery!! The claim was processed in less than 2 weeks!!! I will recommend them to anyone who's looking for pet insurance!!! Great company!!!

Insurer: Healthy Paws

By: Wai

Useful
March 28, 2016

Better than I expected!

Overall, I am extremely satisfied with Embrace. They take the time to explain things, even when I was frustrated. There was some minor misunderstanding in the beginning about when they would conduct the health review, but I think I was asking more than most people do at the moment. The claims have been processed rather quickly and the checks are good. I am a little disappointed in one of the "pre-existing" conditions because a vet I went to once diagnosed without testing and therefore the only way to appeal that (which I am thankful there is a way) is to get the vet to write a letter that says the previous diagnosis isn't correct. I will have to get my new vet to do this, because even though the orthopedic report card showed no signs of arthritis, the vet that wrote it in the notes was enough to cause concern for the insurance company. I appreciate that they review the notes and explain it all, but I wish I didn't have to jump through a hoop when the records clearly show no testing or imaging was performed to confirm arthritis.The other downfall would be that the vet has to fill out the form every claim. I think my office staff wasn't thrilled about that, but thankfully the form is quick and concise. Otherwise, honestly, it really is better than expected. I really worried they would give a reason as why not to process the claim, but they didn't. And, they even keep you updated along the way and give you all the resources to submit claims and check statuses. Thank you!

Insurer: Embrace

By: Michelle

Useful
March 28, 2016

Used to be better

When I first came to ASPCA, they were so friendly and checked on my pet. I have been with them about 5 years with only one $80.00. claim which was processed very quickly!Now my rates have gone up without notice saying my dog is 10, we charge for senior dog now, again no notice. Well my dog was hurt very bad and I finally submitted a claim, they never have called, emailed or contacted me in anyway to verify they received the claim. Still waiting for reimbursement, called to check on the status and to see if they even received it and the customer service rep. was far from when I first started. I asked why it is taking so long and why no foloow up call like they used to. She said MAM, we used to be a smaller company and could offer faster money turn around and have more time to check on the pets but we are a much larger company now and I would have to wait longer for my money then I used to.!!! so much for this company!!

Insurer: ASPCA

By: Susan

Useful
March 28, 2016

My sweetie had a cancerous lump

My family dog had just died two months before and now my furry kid had a cancerous lump. I was so worried that i would not be able to afford to take care of her. We were lucky, it was early and treatable and we had insurance. I was able to schedule tests and procedures to make sure that nothing had spread without worrying that I was going to go broke. the claim process was beyond easy.

Insurer: ASPCA

By: Jennifer

Useful
March 28, 2016

Amazing Company!!

Incredibly easy claims to submit with very quick reimbursement!! I highly recommend this company!!

Insurer: Embrace

By: Carol

Useful
March 28, 2016

Worth it!

I was skeptical about needing pet insurance but I'm glad that I purchased insurance with Embrace. Our 7-month old Golden Retriever has had several overnight visits at the animal hospital and Embrace promptly settled each claim. Hopefully she grows out of this puppy phase of eating everything in sight but until then we're very pleased with Embrace's coverage and the simplicity of completing claims.

Insurer: Embrace

By: Brian

Useful
March 28, 2016

First time having pet insurance

I am new to the pet insurance world; however so far so good. I have two pets and Embrace has covered everything so far. I don't have any complaints they communicate and they email me as well. I love the fact they keep me in the loop on what is going on with each claim that I have submitted.

Insurer: Embrace

By: LYNNETRA

Useful

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