217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent overall experience
I have had nothing but an excellent experience with VPI from the ease of enrollment, very competitive rates, user friendly online website, simple claim submittal, rapid reimbursement and excellent customer service. VPI is truly the best insurance company I have ever worked with.
Insurer: Nationwide
By: GML
Dependable and Caring!
We have had Embrace for almost a year now for our soft wheaten terrier. They have provided excellent customer service from the beginning! Anytime we call in with questions or need guidance on a claim they follow up immediately! We treat our dog like a child, so we don't hesitate taking him to the vet if we're concerned about him. Embrace feels the same way about pets and understands our needs!
Insurer: Embrace
By: Amanda
Ear Infection
I am very pleased with this insurance. My Labrador is 3 years old. I mostly got this insurance in case of bad illness ie. cancer or bad luck, eating something he shouldn't or being hit by a car. So far only 2 ear infections, bad skin rash and unfortunate lacerations to all 4 paws due to broken glass on a trail. in all 3 cases I was covered. I am hoping that nothing really bad ever happens, but feel safe in knowing that if it does, I have embrace to turn too.
Insurer: Embrace
By: Adriana
Efficient and Caring
I have just had to make my first claim with Healthy Paws, having bought insurance for my cat 5 years ago. I didn't know what to expect, but the service has exceeded my expectations by far. My cat was recently diagnosed with hyperthyroidism, and my vet recommended a radioactive iodine injection which is very expensive, but I felt was the best option.My vet's office faxed my cat's records on the day she went for her treatment, and all I had to do was scan and upload the itemized bill when she came home. Within a few days I got a personal email confirming that my claim had been approved for the full amount (minus deductible). I was amazed how easy this was, and how friendly the email had been as they also wanted me to let them know how my cat was. Two days later I got another follow up email, again just inquiring my cat was doing (happily she's just fine). Having wondered whether I might have to gear up to fight for my claim, I could not have been more pleasantly surprised. It could not have been an easier and I really appreciated the personal experience. I'm happy to recommend Healthy Paws to anyone who is considering pet insurance.
Insurer: Healthy Paws
By: Louise
No regrets
Frisco is now 12 years old, and fortunately hasn't had a lot of medical issues. I spent a fortune on vet bills for my previous pooch, and so I bought ASPCA pet insurance as soon as we adopted Frisco at a year old. I've probably spent more on premiums than I have claimed, BUT that's what insurance is: you buy peace of mind....because you never know what's around the corner. I recently claimed for ongoing skin/allergy issues, including surgery to remove two lesions that were benign, and was impressed how quickly the claim was settled. Overall, claims have been settled claims promptly, the ASPCA Pet Insurance web site makes it easy to submit and track claims, and I've found their customer service to be very responsive. Thank you ASPCA Pet Ins!
Insurer: ASPCA
By: Val
embraced saved the day (and the dog)
Boston Terrier Petunia has been with Embrace for 7 years. she has had vomiting and diarrhea off and on for years. my vet referred us to Vet specialist to have an endoscopy and colonoscopy. colonoscopy revealed IBS disease which we can now manage appropriately. endoscopy revealed a large 4"x2"x1" thick wad of cotton threads that was pulled from her stomach. shocking. I was tying up a small treat in a clean cotton sock and she was ripping it apart. had no idea she had ingested threads of sock and it was accumulating over time. this was a very expensive procedure. I am a single senior and Embrace paid the claim in record time. we are now hoping to go from every six weeks of vet visits to maybe one or two with a strict new diet and meds. in seven years I have never ever had a problem with a claim from Embrace. staff is wonderful and caring. please consider Embrace if you are contemplating getting pet insurance.
Insurer: Embrace
By: corinne
Overall, glad I have it
In the end, I'm really glad to have ASPCA. Submitting my first claim was a little rough because the amount submitted by the vet did not match the amount of the invoices I paid. Calling in helped resolve about 50% of the problem; like any big company patience is important when you are on the phone. The representative told me all the invoice numbers and the amounts so I could track down what was missing. Since I've submitted the claims myself, it has been great. Bob called this morning to check on my pet and offer some encouragement. I was surprised but happy - I've never had my health insurance call me after I visited the doctor! I even had some questions about continuing care and claims now that we have a diagnosis. We have three cats insured for under $100 per month. With one incident, we are seeing a return on our investment.
Insurer: ASPCA
By: Christine
Embrace Rocks!
Fergi, My English Bulldog, has lameness problems. She gets injections to help her. Embrace pays them promptly each time she goes for an injection.
Insurer: Embrace
By: Toni
Really Ended up Paying for itself for this year
I've had the pet insurance since my dog was a puppy (now 3) -- I was going to drop it this year because my dog is about as healthy as they come. But decided to hang on one more year and was glad I did. In one month my dog got giardia AND cut open his paw on something while running and needed 4 stiches and a wrapped paw. A lot of trips to the vet and the pet insurance really came through. My vet processed all the paperwork (I just kept reminding them to submit the claims.) After the first couple of bills went through I started to receive checks from Embrace. No muss, no fuss, exactly what they said they would pay. For this year the pet insurance paid for itself. Not expecting that to happen every year but I do think it gave me a little more peace of mind should something bigger happen. I also liked the fact that after I had my dog's DNA done and he turned out to have 0% Labrador (though the adoption company labeled him a lab mix) Embrace actually reduce my premium to reflect his correct breed AND issued me a refund for the difference for the current year. I thought that was very top shelf of them to do that.
Insurer: Embrace
By: CAC
So far wonderful!
The claims process is easy and fairly quick. I make sure that I have a claims form printed when I go to the vet so that it doesn't become too cumbersome for her (if it was she would have to increase her fees to hire someone to fill out the forms) and her office faxes them immediately. I hear via email from Embrace (usually the same day) that they have received them and they are processed within a day or two. I have two dogs covered under this policy. Wish they would cover my older dog as I have to use another company for him.
Insurer: Embrace
By: Susan