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Pet parents across the U.S. and Canada have left over 216,731 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Rip Off
I had my four dogs insured with ASPCA for going into the fourth year with out interruption, or one claim. In November I renewed all policies and paid around eighteen hundred in advance. Read my Yelp review. I brought my Westie in to my vet to be treated for a cyst. The bill ame to five hundred fifty dollars. ASPCA denied the claim siting an ambiguous language that the dog had a previous existing condition. Where I come from if the animal is insured for over three years how can it be considered a pre existing condition. They accepted my payments for three years. This company does this all the time. This is how they get out of paying out on claims. I have since stopped my payment on my credit card for the policies. Research and go with one that is reviewed in the ten best category.
Insurer: ASPCA
By: Rich
Great Insurance, Great People!
I have had my dog Archie insured with Healthy Paws for over a year. Every time they have been both super fast at processing claims and their coverage has been outstanding. Early in January my dog fractured a disk in his spine and he had both his rear legs paralyzed so he had to get back surgery. It was such a relief to be able to tell the doctor to do whatever they needed to do to help my dog and have the peace of mind that Healthy Paws will come through and cover the expense, and they did! Within a few days of submitting the claim it was processed and the coverage was exactly as expected, no tricks or hidden fees. Right now my dog is having physical therapy and recovering from his surgery. The doctor is positive that he will be able to walk again so we couldn't be happier.
Insurer: Healthy Paws
By: Jose
Prompt and excellent service
We have two Cavalier King Charles pups, both which are covered by Embrace. Our 4 year old was found to have high liver enzyme readings after a blood test. Exploratory surgery was accomplished which revealed liver disease, poor liver color and an enlarged pancreas. Embrace covered all costs in accordance with the policy and covered without question. I would highly recommend to anyone who has a loving pet to consider pet insurance with Embrace.
Insurer: Embrace
By: Beverley
Exceptional
We never had pet insurance before and with all the animals that we have had, we were beginning to search for the right company. We then brought home our Stryder who was rescued by a very kind man from the Maricopa County Shelter's death row. That is a story in itself. Anyway, he came with insurance on him and we transferred to us as new owners. Then we decided to put our other dog Kya on, and then we got a new puppy (I have forgotten the work involved) name Zeus. He's a mini rottweiller and keeps us on our toes. Well apparently, we were not that great as he got a hold of a piece of tennis ball and, yes, he swallowed. This got logged in his small intestine which required emergency surgery. The bill was extensive and Healthy Paws covered 90% of it. The deductible is great and the monthly premium truly paid for itself with just this crisis. The staff are extremely pleasant and I don't dread having to call. When I do, I always tell them how much I appreciate their services and only wish I could get insured through them.
Insurer: Healthy Paws
By: Diane A. Chamberlain
Prompt claim processing and refund
Am pleased to know that after a trip to the vet, I most likely will be getting a refund from ASPCA. Not the entire bill but something is better than nothing. Had a personal telephone call from ASPCA inquiring as to the health of my animals and how they are doing. This was very impressive.
Insurer: ASPCA
By: Donald
Great customer service
My cat has been in and out of the vet's office the past few months with recurrent vomiting including a very scary episode where she aspirated some of the vomit and began choking. Figo has been great to work with--easy online claim submission, responsive customer service, and prompt reimbursement. They've even sent get well cards to my cat! This health issue came out of left field and I am so glad I bought pet insurance when I did. I highly recommend their service
Insurer: Figo
By: Alexis
Great policy if you don't mind a 33% reimbursement
Don't be fooled by the sales person who tells you that you claim will be covered in full minus the deductible. That is not always true. We paid all premiums when due and the policy was active when our dog got hit by a car. She needed and I paid for surgery and treatment totaling $5800. VPI paid back $1319. I requested reconsideration, and they paid an additional $605. That's about $1900 of a $5810 claim. That's not insurance. That's fraud and misrepresentation. Total bad faith. I am preparing to litigate. Don't make the same mistake. Find a better value.
Insurer: Nationwide
By: Cliff
Smudge's care
I have a cat with two lumps on him. I wasn't concerned about having the tests done on him because I knew I had Pets Best Insurance to help me. The tests came out great and the insurance helped out with the costs
Insurer: Pets Best
By: Donna
Zeus's Surgery
I was helped out tremendously with the financial aid and services, from the incredible experience and staff, here at Anderson Veterinary, and the Trupanion financial office. Today I have my Zeus whom is doing fantastic and playful again. I have told &written many good reviews on the experience we received from everyone. We hope we don't need too but if we may need to we will use Trupanion financial services again. You are all the BEST FRIENDS A PET CAN HAVE ON THEFOIR MEDICAL SIDE! Thank You with all our hearts for all your help and support we needed you most. The Wilhite Family Todd & Ruth Wilhite (Dogs) Zeus ~ Max
Insurer: Trupanion
By: Ruth Wilhite
Great customer service and great coverage!
Figo has been a wonderful resource for us. It's reasonably priced, covers almost everything, and the customer service is stupendous! Any questions we have are very quickly answered. And the pet cloud makes it so easy and user friendly. I always submit my claims from the vets waiting room! I have recommended Figo to all my friends with pets. Cannot say enough how much I appreciate having them to back me up!
Insurer: Figo
By: Skye Stolnitz