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Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They do what they agreed to do
I have had some substantial claims for my dogs recently and I want to take the opportunity to give Healthy Paws its due. They process claims quickly and fairly and I think that they deserve the recognition as a company that does what they contracted to do.
Insurer: Healthy Paws
By: Douglas
Trupanion saved Tuppence
Thank you thank you thank you for saving Tuppence's life. She was able to get the right care and treatment to overcome a tramatic and unexpected episode which resulted in ulcers in her esophagus and pneumonia. I am forever thankful to Trupanion. Every call I made to Trupanion was handled excellently and the process for submitting claims and the transperancy provided while those claims were processed were excellent. You are a great company with an amazing staff
Insurer: Trupanion
By: Lindsay
King Sherman
Our Sherman, cat, would not be with us if it wasn't for Trupanion. He was blocked by a kidney stone in his right kidney for quite some time and needed emergency surgery to have it removed. The best surgeon for this procedure in the U.S. is luckily only an hour from our house. But even with that great advantage of being so close, it didn't mean we'd have the money out of pocket to cover this surgery. With a very up and down case, as most kidney patients are, we went into surgery hoping for the best. He survived the surgery and is working on getting back to a new normal. If it wasn't for the help of Trupanion covering 90% of his surgery and stay at NC State, we would have no other choice to have turned the other way. I am eternally grateful for this insurance company and what it has offered to both the veterinarians on his case as well as piece of mind for me and my husband, knowing we're giving him the best chance! THANK YOU!
Insurer: Trupanion
By: Catherine MacCallum
Kidney Failure cat
Im so glad I got pet insurance! Embrace has covered all claims regarding my cat's kidney failure, even her kidney food is covered under wellness-though I wish it were considered under our illness/accident benefits since it is a prescription diet. I would also prefer to have the claim processed before we pay our amount due because costs can be hard to cover in advance when waits for reimbursement are variable. All in all though, a great experience, so much that I added the rest of my pets to my plan!
Insurer: Embrace
By: Angela
They Aren't Number One for Nothing!
In September of 2014, we adopted a Puppy Mill Rescue from M.A.R.S. (Mini Aussie Rescue Support). Little Ollie came to us from a Puppy Mill bust down in Tyler, TX. Initially Ollie was fine but shortly thereafter, we began frequenting the veterinary office every 2 weeks. Our monthly average by February of 2015 was $750 per month. Poor Ollie was treated symptomatically instead of establishing a diagnosis and beginning treatment. At one point, we were on our second veterinarian and I had asked if there was a way to diagnose Ollie, we were told it would be too costly. By this point, we had already spent a significant amount of money. However, the best thing we did was sign up for pet insurance with Healthy Paws.We researched pet insurances for a month. We made a spreadsheet, studied customer reviews trying to filter out the unrealistic reviews and we decided to settle on Healthy Paws Pet Insurance. Little Ollie coasted by each day until a Sunday in July of 2015 when he ended up in the emergency afterhours animal hospital again for four days but this time it was the worst. His platelet count had dropped to zero our hearts were breaking at the prospect of Ollie not ever coming home. We were told by the veterinarians at the after-hours emergency animal hospital that they were taking it hour by hour and that they could lose him at any moment.” The initial diagnosis was Immune Mediated thrombocytopenia. Now our new veterinarian Dr. Tremblay (She is our third and final veterinarian – she is unequivocally the best veterinarian) had a sneaking suspicion that Ollie’s diagnosis was incorrect. Dr. Tremblay stabilized Ollie and then began reading Ollie’s entire file. She stated that a dog of his age should not have such a thick medical file. She consulted colleagues, internists and specialists and stated that she thought he was misdiagnosed. She felt it was important to diagnose him (we whole-heartedly agreed) and we started doing tests but not many because she is brilliant and had a suspicion that his chronic state of illness was parasite related. We found out quickly that Ollie had Ehrlichiosis from the Brown Tick AKA the Lone Star Tick. Our little Ollie has been such a trooper this past year, with four emergency room visits, two hospitalizations (one for HGE and the other for the misdiagnosed Immune Mediated thrombocytopenia) and countless visits to 3 different veterinarians, along with a 6 months therapy treatment for Ehrlichia. Moreover, through
Insurer: Healthy Paws
By: Fatima
Wonderful company
Just want to say that I have been with Petshealth from the beginning and they are a great company. Customer service is great and they are fast on claim refunds. I recommended them to many friends and they all had good experiences with them.
Insurer: ASPCA
By: Lou
A literal life saver
While yes Trupanion does not cover preexisting conditions and that has been disappointing with our frenchie Shilo's chronic dermatitis, having insurance allowed us to follow proper radiation treatment when Shilo was diagnosed with a brain tumor last year. They literally saved her life! We would not have been able to do the treatment otherwise, and Trupanion continues to cover her meds and additional treatment for this condition. They are so great that my dad and sisters also got Trupanion for their pets, and I will continue recommending them to everyone! When it came down to a life or death situation with our dog, Trupanion really came through for us.
Insurer: Trupanion Canada
By: Amanda
A literal life saver
While yes Trupanion does not cover preexisting conditions and that has been disappointing with our frenchie Shilo's chronic dermatitis, having insurance allowed us to follow proper radiation treatment when Shilo was diagnosed with a brain tumor last year. They literally saved her life! We would not have been able to do the treatment otherwise, and Trupanion continues to cover her meds and additional treatment for this condition. They are so great that my dad and sisters also got Trupanion for their pets, and I will continue recommending them to everyone! When it came down to a life or death situation with our dog, Trupanion really came through for us.
Insurer: Trupanion
By: Amanda
Thank goodness for Healthy Paws!!
Courteous, knowledgeble, staff. I wasn't sure if the procedure was covered so I called to inquire. My representative, Nikki, was very helpful in getting my questions answered in a timely fashion. If it wasn't for the insurance, we wouldn't be able to afford the procedure!
Insurer: Healthy Paws
By: Mrs.
Better that my human insurance!!!
Our healthy dog got really sick in a matter of a few weeks. Embrace insurance was truly caring and covered a lot of our expenses. The reimbursement was quick and the claim forms were easy to fill out.I called them with questions and a gentleman named Steve was helpful, patient and so kind and wished our dog a happy and strong recovery. Just terrific services and you can tell they truly care about your pet and your family. 💕👍✨
Insurer: Embrace
By: James