218,212+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,212 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We Are Very Happy With Pets Be…
We are very happy with Pets Best. Thank you for the excellent and quick service every time!
Insurer: Pets Best
By: Maria
I Have A German Shepherd That …
I have a German Shepherd that tore his shoulder ligaments in the ice and snow. We determined he needed surgery to repair them since he is only 6 almost 7 and very healthy and active. The surgery went great and the insurance made the cost and experience better than I could type in the email. Pet insurance, I have horses as well, is the best choice a animal lover could chose and your company is one I will never leave and refer constantly to friends family and acquaintances. absolutely the class of the industry. PetsBest sincerely changes everything for the better when things go wrong with your pet. Thank you so much for the support..Joe
Insurer: Pets Best
By: Joe
Both Winter" And "Ghost" Feel…"
Both Winter" and "Ghost" feel secure knowing that they are covered by Pets" Best insurance. "
Insurer: Pets Best
By: Tom
Claim Was Denied At First, Cal…
Claim was denied at first, called and representative looked into issue, spoke with her manager and worked on fixing issue.
Insurer: Pets Best
By: Deborah
The Website DoesnT Work Very …"
The website doesnt work very well. It allows to fill in all the info and upload your documents but will not allow you to check the two boxes at the bottom to complete the process. I had issues on my home computer as well as my office computer. Today I gave up and faxed my claim in. "
Insurer: Pets Best
By: Angela
Very helpful and great customer service
Don't was hit and ended up with a broken leg. The process for the claim took awhile but eventually got settled out. Overall very happy with the service.
Insurer: Embrace
By: Samuel
WILL NEVER RECOMMEND THIS COMPANY
I dont even know were to begin, but i will never recommend this pet insurance company again .. NOT only are they rude and unprofessional , they don't reply to emails when sent , they delay anything that needs to be reimburst or paid to the customers. Trying everything not to pay out .... Ive been treated poorly numerous times by their customer service staff ... when my dog suffered his injury and required immediate attention - i was quoted over 4000 dollars for all the vet bills wen i call into the office for PETSECURE i had a very rude staff member who was not helpful and pretty much told me to deal with it myself and pay out of my pocket and that call back when i needed to submit a claim !!!!!!! not very comforting in a stressful situation . They have also messed with my auto payments not once but numerous times - helping themselves to my account and when contacted they point their fingers directly at the customers. Not once did they touch base with me inregrds to this problems. All these issues were to consistent with them. Ive always had bad experiences dealing with them for pretty much any inquiry. Not one good thing i could honestly say about them and their services. I also cancel my membership a while ago now still no confirmations , they have not returned any of my messages & they keep accumulating the monthly fees when I've asked more then 5 times to CANCEL my services as i left for another company. WHICH I'm still waiting for them to do. WONT BE PAYING them ill tell you that much . OVERALL IM NOT IMPRESSED won't ever do anything with this company AGAIN
Insurer: Petsecure
By: K
ILOVEYOUGUYS!!!
I have recommended sooooo many people to you. Too bad I can't get a reward (NYS) for these referrals. Through my dog therapy group and hospice, I sing your praises! You guys are the best!!!
Insurer: Pets Best
By: evelyn
Thank You for doing the right thing
My claim was denied and when appealed with a letter it was handled in a professional manner and claim was paid. Pet's Best did the right thing and am very satisfied with the over all experience and plan to stick with them
Insurer: Pets Best
By: Steve