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Pet parents across the U.S. and Canada have left over 218,042 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Amazing!!
After my deductible met, they paid immediately for 3 expensive, complicated surgeries. They checked on my dog after. This is most efficient, kind and caring organization! If only human insurance was handled like this. I tell every pet owner I can about this incredible organization! My dogs and I thank you Healthy Paws!!!
Insurer: Healthy Paws
By: L
I Still Have No Idea Which Cla…
I still have no idea which claims got paid. No email communication other than one email that said for one of the claims I submitted, records needed to be requested from the Vet, and never heard anything back on that one or any of the others. All I saw was that money was deposited in my checking account so you must have paid something, but I dont know why."
Insurer: Pets Best
By: Marian
Using The Fax Option To Submit…
using the fax option to submit claim I was able to send it directly from my vets office. I was delighted to receive notification of pending payment to me within 4 days.
Insurer: Pets Best
By: Susan
Easy, Professional, Service. R…
Easy, Professional, service. Roxy thanks you!
Insurer: Pets Best
By: Grant
Pets Best Representatives Gave…
Pets Best representatives gave me outstanding service! They exceeded my expectations! I would definitely use your insurance again...if we get another pet! Thanks, again for all your help!
Insurer: Pets Best
By: William
Not Many Claims Lately, But Th…
Not many claims lately, but the past couple years we have had several claims. Our dog had radiation treatment for his cancer last year. I work for a hospital.... Billing/coding department. Pets best claim process works very well. Thank you
Insurer: Pets Best
By: Tara
Have Had Previous Claims, But …
have had previous claims, but this last one took a very long time to process. it was a continued claim in progress as well.
Insurer: Pets Best
By: Ron
Healthy Paws is the right choice
When we first got our puppy, we purchased pet insurance through VPI. We paid our monthly fee for several years with no claims. Then 1 day our dog (3 years old at the time) got a blockage. Emergency vet, surgery, and hospital stay later, we racked up a $1,600 bill. I wasn't worried, I had pet insurance. Well, they only paid us $400 (and that was after months of fighting with them, originally it was $200). We immediately canceled our VPI policy and I went on the hunt to find a better company. That is when I found this website and saw all the great ratings that Healthy Paws had. We decided to join and it was the BEST choice! We have now been with Healthy Paws for 6 years and have never had a single issue. We have had about 10 claims, including 2 different mass removal surgeries and the reimbursement process is fast, efficient and extremely fair. They even have an app where you just take a picture of the receipt! I have not had to call them with a single argument or fight about what they covered or what they reimbursed us for. It has been such a great experience with Healthy Paws and the best part? They send you an email after your claim from a real person (not an automated email) asking if your animal is okay. If you respond, they email you back. I would recommend them to anyone who would listen.
Insurer: Healthy Paws
By: Linsay
Best Pet Insurance
I have had Healthy Paws for almost 10 years. Im so glad I have it for my dog. I have used it on a few occasions.It is easy to summit claims. They are very fast when they reimbursing you.I have recommended Healthy paws in the past and will continue to in the future. I know my baby is protected .
Insurer: Healthy Paws
By: Nancy