217,074+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Pet Insurance
I have submitted several claims and have always received prompt service. They keep you updated on the status of your claims and are very caring, enough to call you to see how your pet is doing.
Insurer: ASPCA
By: Arlene
Wish my own human health insurance was this good.
Wish my own human health insurance was this good. Excellent service and prompt repayment and followup.
Insurer: ASPCA
By: VM
Responsive pet insurance
ASPCA pet insurance is compassionate and responsive in their insurance claims. Having this insurance has given me considerable comfort in being able to provide my pets with outstanding pet care. I currently have a pet undergoing chemo therapy. Treatment's are not always consistent or at a set price. ASPCA has turned around my claims quickly enabling me to have funds to continue scheduled treatments. I also had a recent incident where my dogs got into rat poisoning. Not knowing which ate the bait was scary and required me to take all three to hospital for treatment. ASPCA gave me comfort that I could do this and get the best treatment possible. They turned the claims on all three dogs quickly and efficiently.
Insurer: ASPCA
By: G. Rakosky
ASPCA PER INSURANCE IS AWESOME
Highly recommend. Have had zero issue. They have paid all claims and not even questioned
Insurer: ASPCA
By: Robert Irvin
Great service!
Submitted my first wellness claim for my border collie. The staff was so nice and answered questions that I had regarding the claim. Thankfully, this was just a wellness claim but I have no doubt they will be just as helpful if I have an accident or illness claim in the future.
Insurer: Embrace
By: Lynda
fast claim service better commuication
The process of the claims has been faster lately. Easy to file via e-mail with attachments
Insurer: ASPCA
By: Ted
Great insurance
This is the first time having pet insurance and so far embrace has been extremely helpful. I have had my dog for almost one year and have already filed two claims. The first incident was when the puppy was 4 months old and possibly ingested something causing her to seize and go temporarily blind resulting in a $700 emergency hospital visit. Filing through embrace was very easy, I filed out a form online and they contacted my vet. I was fully reimbursed according to my policy payback. Definitely plan to continue and would highly recommend.
Insurer: Embrace
By: Jenn
High stress situation made easily more manageable
I've been a Healthy Paws customer for a while now, but over the holidays submitted my first claim -- In general, their customer support has always been great, but in the time of crisis with one of my animals, Healthy Paws made the process easier than the vet's office did. I was able to submit my claim via the mobile app without any trouble, and all my home vet had to do was send a quick email. After the claim was submitted, the process was so incredibly easy - customer service was on top of everything, notified me when documents were received, and when they were beginning to process the claim. The turn around on everything was just as smooth, and they got me a itemized sheet of my coverages and a reimbursement check promptly. I'm so glad I have Healthy Paws as my pet insurance; it's helped a lot in an otherwise unpleasant situation.
Insurer: Healthy Paws
By: Catherine
Refused to Pay
This is one of the most difficult insurance companies I have ever dealt with. Have been insured for some time and when finally came to pay at claim, they wanted an inordinate about of past medical information, not even related to the current illness. My vet said they would pay well, but she was wrong. Now, after over $1200 in vet bills, I get nothing because my vet would only release info to us and was not convenient for me as a busy physician. Otherwise, it was okay
Insurer: Embrace
By: Keith
EMBRACE IS WORTH EVERY PENNY
Last year my 6 year old Rottie suddenly began limping. She was diagnosed with immune mediated poly-arthritis and lymphoma. Her prognosis was not good. The also has 2 prior ACL surgeries. This was a complicated diagnosis but Embrace reviewed all the medical records and the specialists' opinion and did cover all expenses. Very compassionate and caring company. They also covered the acupuncture and holistic vet. My dog is still doing well!
Insurer: Embrace
By: Cheryl