218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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When we signed up for your plan we were not told about premiums going up.
When we signed up for your plan we were not told about premiums going up. We would have shopped around.
Insurer: Trupanion
By: Gil
Always a wonder company to deal with
Always a wonder company to deal with
Insurer: Trupanion
By: Lauren
Pleasant, up beat and knowledgeable.
Pleasant, up beat and knowledgeable. A pleasure!
Insurer: Trupanion
By: Damian
The customer service is always helpful and very friendly and I'm very happy
The customer service is always helpful and very friendly and I'm very happy
Insurer: Trupanion
By: Salina
It was helpful to use the preapproval process when not an immediate emergency.
It was helpful to use the preapproval process when not an immediate emergency. Very good response time and friendly helpful reps on phone.
Insurer: Trupanion
By: Jane
Still waiting on claim approval--submitted 4/20
Still waiting on claim approval--submitted 4/20
Insurer: Trupanion
By: Tricia
It has been over 2 weeks since I have submitted my claim, and it has not even been looked at.
It has been over 2 weeks since I have submitted my claim, and it has not even been looked at. This is not a first claim. It is a claim for additional treatment on a prior condition that has already been allowed by Trupanion. I am not happy with the claim resolution time.
Insurer: Trupanion
By: Alyssa
I absolutely love everything you do and stand for.
I absolutely love everything you do and stand for. I recommend trupanion to everyone I meet who is questioning whether or not to get insurance. My answer is always yes and always trupanion.
Insurer: Trupanion
By: Carly
Representative was pleasant and professional.
Representative was pleasant and professional. Only disappoint was the representative was unable to read back my bank routing and acct. numbers as I wanted to verify it was correct. I view this as a system issue or failure and not the representatives fault. Otherwise very good.
Insurer: Trupanion
By: Bruce
I have had to contact Trupanion several times about a deductible issue.
I have had to contact Trupanion several times about a deductible issue. This has been going on for over a week now with no results. I have been a customer of Trupanion for many many years...way back from when it was Vet Insurance. Very disappointed in how this is being handled right now, especially with the severity of my cats illness and the stress I'm having with this. I need to have Trupanion step up to the plate at times like this, not make things more difficult.
Insurer: Trupanion
By: Kristin