218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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New to Pet Insurance
I have to say I was always unsure of buying insurance for our pets, but then we decided on a corgi pup I wanted to be sure he would get the care he needed at all times and not worry about cost. I have to say in the 1st year it has paid for itself with him breaking his foot at 6 months old. Embrace is fast and on point with their communication. A+Brian
Insurer: Embrace
By: Brian
Hard to Cancel
I heard great things about Trupanion and decided to try it out for my dog. Unfortunately, the rate increased from $39 when I started to two years later being $60. I received no notice of the rate increase, although the contract said I would receive it via email or mail. I decided to cancel and called Trupanion. They let me know it was canceled and a representative would be following up with me the next day. I never got a call and 10 days later I was sent an email asking me to confirm the cancellation. I missed the email (since it was not discussed as being the process) and was never cancelled. It is challenging to cancel and leaves a bad impression on an overall good system/ service. I am disappointed in the lack of follow through when attempting to cancel the plan.
Insurer: Trupanion
By: Stephanie
Hi, I had asked for my welcome package, asking when it would arrive in the mail.
Hi, I had asked for my welcome package, asking when it would arrive in the mail. They told me to wait a few days, although they also said it had been mailed out some time ago. As of today, I have not received it. Will you kindly mail to me my welcome package (i have friends who have received this in the mail but I have not). Thanks!
Insurer: Trupanion Canada
By: Tammy
Amazing service and amazing company!
Amazing service and amazing company!
Insurer: Trupanion Canada
By: Alicia
I have recommended very often in the past.
I have recommended very often in the past. Usually Trupanion is very prompt. But you received this claim April 21, and i have called twice and it has not even been reviewed yet. This is unusual and I would appreciate payment.
Insurer: Trupanion Canada
By: Judith
Issuing a claim with trupanion is a joke.
Issuing a claim with trupanion is a joke. It takes far too long and I'm not even certain I'll be compensated for something that should be covered. And if I'm not, I will likely cancel the insurance all together considering I've shelled out over 3k to you for what's seems like a sham.
Insurer: Trupanion Canada
By: Sarah
I have been with Trupanion for six years.
I have been with Trupanion for six years. I have two dogs covered. I have never filed a claim till last year. Then I filed a claim on Lacy 14 days ago. It keeps saying claim open. I think this is to long a time to have to wait on your decision. All the claims were for the same illness. I guess you are trying to figure out a way to make it ineligible.
Insurer: Trupanion Canada
By: Dusty
The representative was very helpful and answered my long list of questions!
The representative was very helpful and answered my long list of questions!
Insurer: Trupanion Canada
By: Nicolette
I was told that a claim which had faxed had not been received.
I was told that a claim which had faxed had not been received. I spoke with the vet's office who then contacted Trupanion and found that it had been received. This wasted my and the vet office's time
Insurer: Trupanion Canada
By: Wayne
The rationale for given for denying the claim does not make sense logically.
The rationale for given for denying the claim does not make sense logically.
Insurer: Trupanion Canada
By: David