218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have had to contact Trupanion several times about a deductible issue.
I have had to contact Trupanion several times about a deductible issue. This has been going on for over a week now with no results. I have been a customer of Trupanion for many many years...way back from when it was Vet Insurance. Very disappointed in how this is being handled right now, especially with the severity of my cats illness and the stress I'm having with this. I need to have Trupanion step up to the plate at times like this, not make things more difficult.
Insurer: Trupanion Canada
By: Kristin
Cannot believe you don't cover taxes on a vet bill nor the emergency assessment!
Cannot believe you don't cover taxes on a vet bill nor the emergency assessment! Ridiculous!
Insurer: Trupanion Canada
By: Philippe
Although the reason for my call was not resolve, the representative provided me with the information that hopefully will lead to a positive resolution.
Although the reason for my call was not resolve, the representative provided me with the information that hopefully will lead to a positive resolution. She was very helpful in that respect.
Insurer: Trupanion Canada
By: Keith
The new receptionist at my vet mis-categorized my dog's vet visit as a re-check on April 11th when it was her monthly acupuncture appointment.
The new receptionist at my vet mis-categorized my dog's vet visit as a re-check on April 11th when it was her monthly acupuncture appointment. My vet has sent Trupanion the corrected invoice but I have yet to even receive confirmation that the claim is being re-opened/re-considered.
Insurer: Trupanion Canada
By: Michelle
Best insurance company I've ever dealt with.
Best insurance company I've ever dealt with. Great customer service
Insurer: Trupanion Canada
By: Catherine
Your online submission of claims is not very good.
Your online submission of claims is not very good. It asks you the same questions that are on the claim and actually is hard to use.
Insurer: Trupanion Canada
By: Nancy
I Have Had Previous Pet Insura…
I have had previous Pet insurances and I find PetsBest to be the best in all levels plan options, costing and claims processing.
Insurer: Pets Best
By: Veronica
Our Dog Gizmo Suddenly Stopped…
Our dog Gizmo suddenly stopped using his right hind leg. It was a Friday evening so we took him to the animal hospital. It was determined he had a soft tissue injury. Our claim was processed quickly and easily.. we love Pets Best! They have always been efficient and easy to work with!
Insurer: Pets Best
By: Amy
We Have Been With Petsbest For…
We have been with PetsBest for 10 years now and am extremely happy with the service we get from them. We have 3 dogs currently covered and love how they have worked with us to get the best coverage at the best price for all our girls.
Insurer: Pets Best
By: Meri