154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Terrible
The will deny claims that clearly meet the terms and conditions. They are the worst of what an insurance company can be, one that just seeks to take your money for profits but don’t think they need to follow their own terms. Customer service and claim reps are unhelpful. Terrible company.
Insurer: Fetch
By: Bridget
Best Per Insurance
Filed a claim for my dog, was processed and paid out in under a week. Very reliable and inexpensive way to protect your pet and pay for their unexpected medical bills
Insurer: Spot
By: Spencer Tran
We have been having reasonably good…
We have been having reasonably good experiences with Embrace and have recommended Embrace to others who have insured their pets . Our date of experience with Embrace goes back few years up to the present.
Insurer: Embrace
By: d rod
Extremely satisfied with Embrace
Extremely satisfied with Embrace Outstanding service Prompt response
Insurer: Embrace
By: John Mcgiveron
This place is a complete joke!!!
This place is a complete joke!!!! Called in for a claim I submitted told me it would 10-14 business days which is fine, but it's been 15 days now, so I called and asked what was going on and now they tell me 30 business days! But they sure in the hell want my payment when its DUE!!!!!!!!!
Insurer: Embrace
By: D A
Love the ease of uploading the claim…
Love the ease of uploading the claim forms and how quick the direct deposit hits my bank.
Insurer: Pets Best
By: ANNE O'SULLIVAN
Pet Insurance with Embrace is a complete waste of your money.
Pet Insurance with Embrace is a complete waste of your money. They use the excuse of "preexisting conditions" to deny major claims. Embrace's Claims Dept used a 2022 trip to the Vet for muscle soreness after vigorous exercise to deny a torn ACL surgery claim in 2025 despite a statement from the 2025 Vet saying the two incidents were unrelated. Stay away from Embrace.
Insurer: Embrace
By: Don from USA
Everything went wrong
Everything went wrong, first of all you guys took out the money from my account for starting my plan, and then I was never notified about being reimbursed for things, instead of having the vet just bill you guys, so I decided to cancel my policy with you guys and I was told that I would get my money refunded back to me in full, and instead you guys tried to take out more money out of my account again!!!! That's not right of you guys to do that to people, what a bunch of scammers you are!!!!!! Better make it right with me....
Insurer: Embrace
By: John Cole
Pre approved, but not covered.
I paid for my pet insurance for over ten years. The first time I tried to make a claim they denied it (upwards of $3,000) even though it was pre approved. They claimed I did not follow the vets instructions. I disputed it and had a letter from the vet stating I did follow instructions. They still denied it. My dog is eleven years old, I cancelled my insurance as I do not trust this company for obvious reasons. I am so disappointed I paid close to $10,000 for this elective insurance and still have a huge vet bill on my credit card. I am so dissatisfied and disappointed.
Insurer: Trupanion
By: Casey Stephenson
Very easy and well explained coverage…
Very easy and well explained coverage options
Insurer: Nationwide
By: Meadow Soprano