217,980+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Eric was well informed
Eric was well informed, efficient, helpful.
Insurer: Nationwide
By: customer
Representative was very helpful and…
Representative was very helpful and explained everything clearly
Insurer: Nationwide
By: customer
The agent was able to tell me…
The agent was able to tell me specifically what document I needed to submit.
Insurer: MetLife
By: customer
10/10
MetLife’s customer service is so amazing. Their policies are comprehensive and a very great value for the money!
Insurer: MetLife
By: Adrianna
Slow to process claims
Service is slow and getting slower.It used to be excellent but their people are incompetent and can’t understand or communicate.Dont go with them,find others that actually have American speaking representation.My schnauzer had bladder stones early on so I am trapped and can’t switch because that is now considered a preexisting condition.I could go somewhere else but she wouldn’t be covered with bladder stone issues.Sort of a catch 22 for us
Insurer: ASPCA
By: David Banes
Very good about reimbursing claims.
Very good about reimbursing claims.
Insurer: MetLife
By: customer
I needed to apply for an insurance…
I needed to apply for an insurance policy for my second pet, and Aileen Andino was so friendly and knowledgeable and walked me through all the needed information and assisted me on a quick call.
Insurer: Fetch Canada
By: Houman Javid
As long as we work through the vet
As long as we work through the vet, we was OK
Insurer: Fetch
By: Sue
Manny was very informative and so…
Manny was very informative and so helpful find the right plan.
Insurer: Nationwide
By: customer
Expensive
The process is nice and seamless but started off paying less than $50 a month to now paying over $80 a month in just 3 years with my employer discount . The year to year increase is insane when I have a medium size pup, 4 yo with no health issues. I haven't had the time to research other insurance companies so I continue to pay unfortunately.
Insurer: MetLife
By: Rachelle