208,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Pet Insurance
I really like MetLife pet insurance. The process of submitting claims online is super easy and contacting them via phone has been great when wanting to speak with a real person, especially since most companies now are mostly automated. I only wish claims didn’t take so long to get processed it sometimes can take up to 3 weeks to get my refund since it could take up to 15 business days. Other than that I have not had issues and the people who I’ve talked to over the phone are always super friendly and helpful.
Insurer: MetLife
By: Betsy S
I have 3 dogs on your insurance and…
I have 3 dogs on your insurance and always get great service. I was a customer with other pet insurance and by far you guys Rock!
Insurer: MetLife
By: Debbie and Edgar Berger
First time pet insurance claims
I am unfamiliar with dog insurance so I am not sure how to properly make a claim. There was information missing from the start and its been over a month. I still dont have my money to be reimbursed. I was told during my 3 rd call that in 24 to 48 hours I wpuld receive email. That was Friday June 20. Still have received no email. It looks like something is happening on the app but no email. I really could use the money like now for all of this. I need to pay my credit cards back so this has been a pretty frustrating process. Everyone was polite and helped update my case but I justvhave tonkeep calling to inquire aboutbwhats going on woth my multiple claims.
Insurer: MetLife
By: Ami Alexander
Always help representatives when I call…
Always help representatives when I call with a question or problem.
Insurer: MetLife
By: Robb Morss
They are very helpful every time I call…
They are very helpful every time I call they explain all my options for my dog
Insurer: MetLife
By: Sandra Juarez
Process was very simple.
Process was very simple.
Insurer: Nationwide
By: customer
MetLife comes through again.
This was not my first time submitting a claim. I have had good experiences in the past, and was expecting more of the same with my most recent claims. Once again, MetLife provided overall excellent service. I was very happy with the ease of submitting claims, the fast review of the claims, the clear explanation of what was covered, and the final decisions on paying the claims.
Insurer: MetLife
By: Dan R
Slow on payment of claims.
They are really quick to let you know they have reviewed your claim. but then you wait and wait for the check to arrive.
Insurer: MetLife
By: Robert Witham
Very pleased!
You responded very quickly and communicated with me through out the process. Then processed my claim very quickly as well.
Insurer: Spot
By: Lisa Calkins
easy process now that I am used to it
easy process now that I am used to it. In the past I have been reimbursed quicly. Hoping that continues....
Insurer: Embrace
By: Jane Bentley