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Claim Honored
After I met the deductible and copay Fetch reimbursed me according to the policy specifications.
Insurer: Fetch
By: Stephen
I’d like to leave zero stars
I’d like to leave zero stars, but that’s not an option. Buyer Beware** I enrolled with Trupanion hoping for reliable pet insurance, but my experience has been deeply disappointing. When my dog Ringo got sick from eating paint last June, I signed up same-day after seeing their ad at the vet, implying immediate coverage. Turns out, there’s a 30-day waiting period, and they labeled his diarrhea a pre-existing condition, denying the $600 claim. I stuck with them anyway, paying $57/month. Then, in early 2025, Ringo had severe itching and redness all over Including his ears which were not infected at all, but itching from a new suspected food or seasonal allergy—totally unrelated to earlier ear infections caused by bath-time issues when he was a puppy. Despite paying $175 out-of-pocket (past my $200 deductible), Trupanion denied this claim too, linking it to those old ear infections. Their broad, unfair definition of “pre-existing conditions” seems designed to reject claims rather than help pets. I’ve canceled my policy and can’t recommend them—look for a provider with clearer, more honest practices.
Insurer: Trupanion
By: tara
Enrollment
Our breeder who we really liked suggested Fetch. So far so good! We enrolled easily. Next we will try filing our first claim.
Insurer: Fetch
By: Romie
Terica was terrific
Terica was terrific. Pleasant and understanding of our recent loss, she seemlessly guided us through the registration process for Mookie and Annabelle… customers for life !!
Insurer: Nationwide
By: Roger and Rita Ockrim
Quick service and great experience
Quick service and great experience
Insurer: Fetch
By: Samantha Lynn
Signing up was easy and fast
Signing up was easy and fast, finding additional information was easy. The quick adjustment of the premium when changing the deductible was nice.
Insurer: Trupanion
By: Rhonda
I received great care and had all of…
I received great care and had all of my questions answered.
Insurer: Trupanion
By: Gail
Very helpful and informative.
Very helpful and informative.
Insurer: Trupanion
By: Mary
I am disappointed that I have not been…
I am disappointed that I have not been able to sign in to my account.
Insurer: Trupanion
By: Mary