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small dog owners beware
I thought this insurance was great, a really good option for coverage for the price and deductible. That was until my dog was newly diagnosed with periodontal disease. My vet made the first recommendations to have a teeth cleaning at almost 4 years old because we were doing good oral care. At that time I found some loose teeth when we were brushing and her gums were bleeding one day. My dog needed teeth extracted during her cleaning and Pets Best denied our claim even though I am technically covered for periodontal disease per my policy. they have a loophole to deny if they have a cleaning and periodontal disease is found and treated within 13 months of diagnosis. I had to pay $1800 out of pocket due to this denial. So if you choose this insurance and have a small dog, get regular teeth cleanings at exactly at 3 years and hope they don't find any periodontal disease because that will classify you as pre-existing and all future dental needs will be denied.
Insurer: Pets Best
By: Brandi Montana
Enrollment was easy and straightforward
Enrollment was easy and straightforward
Insurer: Trupanion
By: Ken Guarino
Quick
Quick. Easy to file paperwork. When I called the rep was very friendly and helpful
Insurer: Fetch
By: Monika
How fast they respond to my request
How fast they respond to my request
Insurer: Spot
By: Teresa Smith
Service Expertise ☆☆☆☆☆
My representative delivered outstanding service, she listened and aligned our health coverage goals with the optimal plan. An outstanding experience.
Insurer: Trupanion
By: Dr. Mario
So I pay 40 extra dollars that day I…
So I pay 40 extra dollars that day I signed up so it can be activated right now but in all reality my dog can't get sick for 30 days until he'll have coverage so I feel like in wasted my money so far and scam me out of some money. Will see what the future holds
Insurer: Trupanion
By: William
My first claim for Remy.
Very easy to submit a claim.
Insurer: Embrace
By: MaryKay Ludden
I have had this policy since last fall
I have had this policy since last fall. (2024) I have been impressed with the ease of turning in my claim. They kept my information private too. It wasn’t sold off. They paid the amount that was in my policy. More than I expected in reality. With my first claim being handled professionally and the amount paid on my claim was better than I expected. I would recommend them to a friend or family. I will be using them in the near future for neutering and am not worried about getting paid for it. By the way, I use my Care Credit Card to pay at the veterinarian office. I was reimbursed through my care credit account. With no problems either. Customer Service was keeping me updated on the steps as they processed it through to getting paid.
Insurer: Pets Best
By: Amy Phillips