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Helpful Experience
Chad was very helpful with this process. Thank you!
Insurer: Nationwide
By: Customer
Very smooth and easy process
Very smooth and easy process. Representative was very good at explaining and answering any questions I have.
Insurer: Nationwide
By: customer
Easy to submit a claim
Easy to submit a claim. The claim was processed quickly with a very positive outcome! I love Spot Pet Insurance!
Insurer: Spot
By: Elbee
Loved how easy the process was!
Loved how easy the process was!
Insurer: Nationwide
By: customer
Integrity
Processing the claims is easy to do and if there are any questions, your team on the phone, always, unlike other pet or human insurance companies. As well, claims are paid in a timely manner. Trupanion has excellent service and Integrity
Insurer: Trupanion
By: NCF
SO GLAD I canceled early and found out what crooks Pet's Best are before spending hundreds of dollars
The "30 Day" money back guarantee is a big fat lie. I signed up For Pet's Best on March 6. I decided not to keep it and called today, April 5 -- day 30 -- on my break at work to cancel it. I was told I would NOT be refunded because the cancelation date would be TOMORROW, day 31 and that I needed to call YESTERDAY -- day 29 -- to cancel, as the cancelation date would be today. WTF? I talked to someone YESTERDAY because I had questions, and she didn't correct me when I said I knew I needed to decide whether or not to keep the policy and tomorrow (today) was the last day to cancel and get a refund. I just went online to my account, and it says I have no pets and no active policies. Sure as F looks like my policy was canceled TODAY, day 30, not tomorrow as the customer service rep claimed. I'll be contesting the charge with the credit card company, filing a complaint with the BBB and the attorney general, and calling Pet's Best on my day off to inform them of them complaints I've filed and that I will warn clients at the dog training/daycare facility I work at to stay away from their company.
Insurer: Pets Best
By: Amanda
Spot Pet Insurance cares
Spot Pet Insurance recognizes the importance of our fur babies' health and wellness. I appreciate the ease of claim submissions and the speedy reimbursement. I have been a customer for 5+ years.
Insurer: Spot
By: Laura reed
Easy claim prep & submission
Easy claim prep & submission. Quick response and fast payment!
Insurer: Spot
By: Daniel Grabb
Very easy to use your online insurance
Very easy to use your online insurance. Great to easily adjust deductibles & see the differences between choices.
Insurer: Nationwide
By: customer
Reliable insurance
I have two young cats and having this insurance really puts my mind to ease knowing that I can take care of them without financial stress when accidents or illness happens. Reimbursement from the app/insurance is really fast- takes less than 4days. If the insurance company needs anymore info or records they email you on what they need. Rushed my 11month kitten to er just a few weeks ago and was able to take care of him knowing I have the insurance to support me.
Insurer: Spot
By: Hannah