154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified April 06, 2025

Helpful Experience

Chad was very helpful with this process. Thank you!

Insurer: Nationwide

By: Customer

Verified April 06, 2025

Very smooth and easy process

Very smooth and easy process. Representative was very good at explaining and answering any questions I have.

Insurer: Nationwide

By: customer

Verified April 06, 2025

Easy to submit a claim

Easy to submit a claim. The claim was processed quickly with a very positive outcome! I love Spot Pet Insurance!

Insurer: Spot

By: Elbee

Verified April 06, 2025

Loved how easy the process was!

Loved how easy the process was!

Insurer: Nationwide

By: customer

Verified April 06, 2025

Integrity

Processing the claims is easy to do and if there are any questions, your team on the phone, always, unlike other pet or human insurance companies. As well, claims are paid in a timely manner. Trupanion has excellent service and Integrity

Insurer: Trupanion

By: NCF

April 05, 2025

SO GLAD I canceled early and found out what crooks Pet's Best are before spending hundreds of dollars

The "30 Day" money back guarantee is a big fat lie. I signed up For Pet's Best on March 6. I decided not to keep it and called today, April 5 -- day 30 -- on my break at work to cancel it. I was told I would NOT be refunded because the cancelation date would be TOMORROW, day 31 and that I needed to call YESTERDAY -- day 29 -- to cancel, as the cancelation date would be today. WTF? I talked to someone YESTERDAY because I had questions, and she didn't correct me when I said I knew I needed to decide whether or not to keep the policy and tomorrow (today) was the last day to cancel and get a refund. I just went online to my account, and it says I have no pets and no active policies. Sure as F looks like my policy was canceled TODAY, day 30, not tomorrow as the customer service rep claimed. I'll be contesting the charge with the credit card company, filing a complaint with the BBB and the attorney general, and calling Pet's Best on my day off to inform them of them complaints I've filed and that I will warn clients at the dog training/daycare facility I work at to stay away from their company.

Insurer: Pets Best

By: Amanda

Useful
Verified April 05, 2025

Spot Pet Insurance cares

Spot Pet Insurance recognizes the importance of our fur babies' health and wellness. I appreciate the ease of claim submissions and the speedy reimbursement. I have been a customer for 5+ years.

Insurer: Spot

By: Laura reed

Verified April 05, 2025

Easy claim prep & submission

Easy claim prep & submission. Quick response and fast payment!

Insurer: Spot

By: Daniel Grabb

Verified April 05, 2025

Very easy to use your online insurance

Very easy to use your online insurance. Great to easily adjust deductibles & see the differences between choices.

Insurer: Nationwide

By: customer

Verified April 05, 2025

Reliable insurance

I have two young cats and having this insurance really puts my mind to ease knowing that I can take care of them without financial stress when accidents or illness happens. Reimbursement from the app/insurance is really fast- takes less than 4days. If the insurance company needs anymore info or records they email you on what they need. Rushed my 11month kitten to er just a few weeks ago and was able to take care of him knowing I have the insurance to support me.

Insurer: Spot

By: Hannah

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