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Still waiting on my refund.
Still waiting on my refund.
Insurer: Spot
By: Yassa Davies
Great coverage.
Thanks for covering all my claims for Beanie's IVDD treatments quickly and easily. The bank deposit option is so quick and fast!
Insurer: Embrace
By: Cindy C
Representative was very helpful and…
Representative was very helpful and went well beyond what I might have asked about with excellent feedback.
Insurer: Nationwide
By: William Bilyeu
Been with the company for the last 10…
Been with the company for the last 10 yrs
Insurer: Nationwide
By: Gins Henry
My experience trying to enroll in Petco was complicated
My experience trying to enroll in Petco Pet Insurance was frustrating and far from ideal. I attempted to submit an application online, but I kept running into submission issues. The number listed on Petco’s website (1-844-244-3649) is supposed to assist with quote or processing difficulties, but when I called, I was connected to a Nationwide representative who told me they don't handle Petco pet insurance enrollment—and that I was not the first person to call with this confusion. I explained that this number is listed directly on the Petco site, and she mentioned she would report it to marketing. After spending quite a bit of time trying to resolve this, I had to search just to find another contact number, since Petco Vital Care does not list a customer service number clearly. Eventually, I reached someone under existing accounts, who then transferred me to a sales associate. That person could see my pending application, but on my end, all I saw was an error page. Overall, the process was very time-consuming and unclear. I hope Petco (Nationwide) takes steps to improve the user experience and correct the information on their site.
Insurer: Nationwide
By: customer
Easy to navigate to submit file
Easy to navigate to submit file. Thank you.
Insurer: Embrace
By: Maricris Deezy
Always quick return and easy to use app
Always quick return and easy to use app
Insurer: Embrace
By: customer
I have been a customer for many years…
I have been a customer for many years through several pets embrace staff are so helpful and compassionate they even sent flowers after a recent loss they are #1 and they perform reviews of claims quickly and reimburse promptly
Insurer: Embrace
By: Sheila Whitaker
I recently had a colic surgery for my…
I recently had a colic surgery for my heart horse and knowing that I have the insurance gave me peace of mind that we could afford to save him. We are still in the processing stage so I will update again soon I am sure. My horse is home and doing great so far.
Insurer: ASPCA
By: Lisa Coffey
Completing a claim form couldn't be…
Completing a claim form couldn't be simpler.
Insurer: Embrace
By: George