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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Aaron was so helpful
Aaron was so helpful . He explained things well and answered all of my questions
Insurer: Trupanion
By: JustAnswer CustomerCZ
After a heart murmur was found in our…
After a heart murmur was found in our puppy, they decided to state that it was a pre-existing condition. Even after the vet recorded that it was an "innocent" murmur, meaning it won't cause problems, they denied the claim. I've paid thousands in premiums over the years for different dogs and I have to say that this is a total waste of money. They're horrible.
Insurer: Embrace
By: Tiffany Helms
Honestly the best!!!
Honestly the best!!!! They were very transparent with the coverage and how the amount was calculated.
Insurer: Embrace
By: Solina Sanchez
Nationwide pet renewal
Service and sales agents did what they could to make it go quickly.
Insurer: Nationwide
By: chris
Very easy to submit a claim and a quick…
Very easy to submit a claim and a quick turnaround for review.
Insurer: Spot
By: Doris Hogan
Excellent!..
Excellent!... You are amazing. Mrs. Beatriz was so kind, friendly, empathyc and so lovely during the process of my cat Felipito. I feel very grateful and happy to have Spot Insurance in my life. Thanks, once again.
Insurer: Spot
By: Susana Bonnet
Exceeded expectations
Submitted the claim, with copy of the invoice paid. Spot obtained whatever records needed directly from the vet, allowed all charges ( no quibbling over small amounts, etc), and issued my claim payment directly to my account. Claim was processed within 1 week. I am impressed, very happy and highly recommend Spot insurance.
Insurer: Spot
By: JLD
Chad was great at explaining…
Chad was great at explaining everything. He made the application experience easy
Insurer: Nationwide
By: Charlene B
Best pet insurance I’ve had
User friendly app. Easy to submit claims. Reimbursement is fast. Better than Petsbest or Figo.
Insurer: Spot
By: Fran M
They have bad customer service
They have bad customer service, take months to get back on your money, then when issues arrises they’re combative
Insurer: Pets Best
By: C.