208,464+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very good claim experience
Very good claim experience. The process for submitting documentation was simple and they processed the claim in short order.
Insurer: MetLife
By: Tom
Claim Process
Submitting claims is easy and reimbursement is quick.
Insurer: MetLife
By: Cheryl Badger
Great experience.
Easy to understand policy w several options of coverage to choose. Expedient claims processing with timely communications and explanation of benefits. User friendly app that makes it easy to file claims. Reasonable rates.
Insurer: MetLife
By: Doris
Always helpful and great customer…
Always helpful and great customer service
Insurer: MetLife
By: Mary Paulson
When I first purchased the policy for…
When I first purchased the policy for my adopted dog; I didn't know anything about her. She was found on the street and had NO tags or chip. Emaciated etc. I had one hell of a time getting my first claim paid. I had to speak to an American salesman. He fixed it so that ALL of the proof and paperwork I sent them at least 5 times was confirmed as true and I haven't had a problem since. I have renewed the policy. Excellent company but the people that answer the phones are simply over seas operators that don't know ins and outs. No fault of there own.
Insurer: Spot
By: Tom and Cheryl Dayton
It was easy to submit a claim once I…
It was easy to submit a claim once I found how to do it by using ChatGPT.
Insurer: Embrace
By: Donna Brancheau
Great customer service and very easy…
Great customer service and very easy claim submission.
Insurer: MetLife
By: LEANNA WESOLOWSKI
Quick processing!
It was easy to file the claim, and I was impressed at how quickly it was processed. Messages kept me informed as it was being reviewed.
Insurer: Fetch
By: Dave West
You are quick to reimburse me and quick…
You are quick to reimburse me and quick to complete my claim.
Insurer: MetLife
By: AURA MUNOZ
Very good claim experience
Our most recent experience was pretty seamless. One of our dogs was diagnosed with a serious condition recently. I submitted all bills and soap notes and the claim was paid within a week or 10 days at most. The info about the payout was clear and easy to access.
Insurer: MetLife
By: Tom G.