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Well it hard to say anything about the…
Well it hard to say anything about the sending a bill because we have not done that. But the signing up was great nice and easy so Im hoping sending in bills will go as goog
Insurer: Prudent Pet
By: paul Dufault
Great service
Great service Even though lots questions the enrollment was fast n easy Just hope we don’t have to use policies for many years
Insurer: Nationwide
By: William Regardie
I had a conversation with Alicia on…
I had a conversation with Alicia on 4/21/25. She was very helpful and willing to help with my situation. I have been with Fetch since 2023. I have one dog and in simply reviewing my policy, I inadvertently signed up for a second policy which resulted in double billing. Alicia assured me this would be rectified and my account would be credited. She sent an email, as I requested, to let me know my refund was in the works and I should receive it within 5 to 7 days. Thank you Alicia! Great customer service!
Insurer: Fetch
By: Charlyne Wilder
5 Stars!
5 Stars! Paid my claim as promised. No pre existing issue will this visit. I will be keeping this insurance company for awhile. I have 2 cats insured with Embrace.
Insurer: Embrace
By: David Neiman
Thank you
knowledgeable, courteous and helpful rep.
Insurer: Nationwide
By: Kathy E
Affordable health insurance for pets
With the cost of Vetrenary care rising, having Pets Best Health Insurance makes caring for pets more affordable. They are worth the cost for any pet owner. I am very pleased with the quality of service provided and the quick response to my claims.
Insurer: Pets Best
By: Tony Pisacano
I advised Pet's Best it was unwise to send me one of these emails, but here we are.
I advised Pet's Best it was unwise to send me one of these emails, but here we are. I have a 15 year old super senior calico. I had previously been with Embrace Pet insurance for years, but their prices had become insane so I switched to Pet's Best. She was listed by Embrace as a "healthy pet" with no preexisting conditions, and I also checked with my vet before making the switch, so I did not anticipate any trouble. On December 31st my girl started acting odd, and by the morning of January 1st she did not get any better, so I wanted to take her to the vet. But since it was January 1st, everything was closed, I had no choice but to run her to the emergency vet. A few hours and $1,900 later, I found out she had a UTI. When I took her in, the vet noted she was skinny. I was like, "Yea. She doesn't eat as much since she's gotten older." So the vet prescribed appetite stimulant and, as part of the treatment for the UTI, a medication for vomiting as I told them one of the reasons I took her in was because she had vomited that morning. When I got my receipts for everything, took them home and scanned them and submitted them to Pet's Best for reimbursement, they tried to deny the claim for the entire $1,900 for the UTI because the medication the emergency vet prescribed for her appetite, Mirtazapine, as well as the medication for vomiting, were ones that her primary vet prescribed at same point in the past when her appetite first started toning down. We are talking years into the past. It had nothing to do with her having a UTI now in 2025. I confirmed that with both her regular vet and the emergency vet, both of whom were totally confused by this decision. I had to do two appeals to get this case in front of an actual veterinarian who ruled in favor of my reimbursement. I don't know who is looking at the first level claims and first level appeals, but I seriously question how informed these people are in pet health, or if they just try very hard to try to find reasons to not cover claims. But think very hard before giving your hard-earned money to this company because they have been nothing but a headache for me.
Insurer: Pets Best
By: Jackie Fiest
Rebecca was very helpful
Rebecca was very helpful, happy to help & shared her experience with me & listened to everything I said, much appreciated!
Insurer: Prudent Pet
By: Joy
Fast and informative
Fast and informative
Insurer: Prudent Pet
By: infoavianoib.com
Healthy Paws Saved My Pup's Life
I can't say enough good things about Healthy Paws. I switched to them when my pup was 3 from another insurance that was outrageously expensive. Until last summer, I never needed insurance but then my pup got very ill with Cancer and needed surgeries and treatments. I would have not have been able to afford all of it without Healthy Paws. They covered so much and literally saved my pups life. I can't believe how easy it is to submit an invoice on their app and how quick the turn around time is. I have never had to wait more than a few days and sometimes i have had the reimbursement in my account next day! Thank you Healthy Paws for saving my pup and giving me more years with her.
Insurer: Healthy Paws
By: Drew