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Excellent process
Nothing can be easier than submitting a claim with Embrace! And, the processing of claims is super fast, with responsive, well-informed staff. Thank you for the piece of mind you give me, Embrace!
Insurer: Embrace
By: Kasia Helbin Travis
Healthy Paws is the best
For more than 8 years now, Healthy Paws has nearly felt too good to be true. It consistently pays my dog's claims, and FAST - typically within 1-2 business days. There's no doubt in my mind my dog has better insurance than I do. Every future pet of mine will be covered by Healthy Paws.
Insurer: Healthy Paws
By: Laynie
Pets Best is the Best!
Its so easy to use and has come through for us in hard times with our fur babies!
Great work!!!
Absolutely best decision I ever made was getting this insurance! Never had any issues with submitting claims and receiving reimbursements. The claims turnaround is extremely fast.
It’s so expensive and doesn’t cover…
It’s so expensive and doesn’t cover nearly enough. My one dog’s monthly rate just increased $60/month with no warning. We’re paying nearly $300/month for one dog and not even half of his last wellness visit was covered.
Insurer: Spot
By: Lauren
Filing a claim.…
The site to file a claim is very easy to use.
Insurer: Embrace
By: Glenn Macklem
The lady I spoke to today was very…
The lady I spoke to today was very friendly. Very knowledgeable and very respectful. It was a pleasure doing business with her.
Insurer: Nationwide
By: Diane
Alex has been a great representative
Alex has been a great representative. He has made multiple calls to me to make sure we were all set with our plan.
Insurer: Nationwide
By: Valerie Williams
We appreciate (embrace even) Embrace pet insurance!!
The first claim did take almost 3 months to process, but I had seen reviews discussing that so it was no surprise. Every customer service person I spoke with during the process was very nice and helpful!! The claims adjuster was also very nice and helpful. The only negative really other than the wait time was that some of the information was confusing and some seemed to contradict others, but our claims were covered as expected so I have no complaints about them!! My husband and I are very thankful for Embrace in helping us afford to get our baby the care he needed to survive and thrive after the most medically difficult time in his life he has had and hopefully ever has!! Update 5/7/25 - I increased my star rating because other questions have come up and the representatives and adjusters have continued to be very kind, helpful, and personable!! It is obvious that they really do take time with each claim to understand it thoroughly and don’t just use AI or something to look for key words. I would definitely recommend Embrace pet insurance. Yes it takes a long time for the first claim, but that is because of how they are trying to understand each case!
Insurer: Embrace
By: Kgirl
Steffie was incredibly helpful
Steffie was incredibly helpful in the process to get my girl insured. She was patient, compassionate, and made sure to answer any and all questions I had. I feel comfortable with my pet being insured by a company with such caring people.
Insurer: Prudent Pet
By: ecwartellagmail.com