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My first attempt at submitting claim
My first attempt at submitting claim. Process was easy.
Insurer: Embrace
By: John Kaso
My favorite monthly bill to pay
I have heard so many bad things about pet health insurance nightmares so I was prepared for a bad experience. Four years in and I am so happy with the coverage and service. Last year my dog was hospitalized twice totaling $23,000.00 and this year we are up to $15,000.00 so far. They have never denied a claim. My dog would have to had been put down if I did not have this coverage. I tell everyone I know to insure their pet with Embrace. The premiums did rise a TON this year, but I don't care because it's worth it.
Insurer: Embrace
By: Shannon Anderson
Able to provide the best care for my dog
Great communication when it comes to status of claims, rates have gone up with each policy renewal but thats to be expected. Able to provide my baby with the best possible care knowing she’s ensured.
Insurer: Pets Best
By: Cara Balsamo
Don’t waste your money
They deny everything. And drive you to spend even more money to “cover” your pet and then they cover nothing. So in the end just pay out of pocket and hope for the best because they don’t care about you or your pet. They aren’t the PetsBest. They are only good for their bottom line.
Insurer: Pets Best
By: Kacey
Simple and Easy - Great Customer Service
Spoke with Kevin R on two occasions, once for information to add additional pets to my current policy and then again when the new kittens were able to be added. Both times Kevin was very knowledgable and friendly to work with. He was able to get all 4 kittens added to my account and we are good to go! Thanks Kevin for a great experience!
Insurer: Nationwide
By: Terry H
I have had my now 10 year old mixed…
I have had my now 10 year old mixed breed dog covered through ASPCA for the entire 8 years I have had him. 5 of 7 recently submitted bills were denied due to pre-existing conditions. I called customer support who indicated that on 3-23-2023 my dog was treated for the same thing on my 3-2025 bill and therefore it was a pre-existing condition. First of all on 3-23-2023 my dog went to the vet for vaccines, nothing to do with the 2025 visit. In any event, 3-2025 is well over 180 days from 3-2023-the timeframe for a pre-treated condition to be covered again. This insurance has gone downhill in the last year and I am switching to Fetch insurance as I have no trust left in insurance through ASPCA and/or their affiliates.
Insurer: ASPCA
By: Deborah Donatoni
Helpful
Helpful, friendly, empathetic agent
Insurer: Nationwide
By: customer
Good Experience
Claims were easy to submit, processing and payment was received pretty quick
Insurer: Spot
By: Sal Baldi
She was very helpful!
Amanda M answered all my questions/concerns. Respectful and communicated effectively. Positive personality and an overall a great experience!
Insurer: Fetch
By: Heather
Providing a great product and support.
Providing a great product and support.
Insurer: Spot
By: RG