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Thank you Spot Pet
Spot Pet has been very responsive to claims submitted and the customer service is top notch.
Insurer: Spot
By: Melanie
A French Bulldog must.
I have had many pet insurances over the years with various pet so I can say that Embrace is definitely a keeper. Claims are handled quickly and easily.
Insurer: Embrace
By: RC
Worst insurance company
Worst insurance company. Got them for my 4 month old puppy and have denied every insurance claim linking it to a skin allergy prior to getting insurance. Very disappointed. I should have stuck with a little more expensive and reliable company. I have Nationwide for my other dog who is 10 years old and have no issues.
Insurer: Pumpkin
By: francis escutin
Josh was very helpful and answered all…
Josh was very helpful and answered all the questions I had. He was very patient and respectful to my many questions.
Insurer: Fetch
By: Michele Martinez
The online claim is simple with clear instructions.
My pet has Cushings. Insurance claims are usually arduous. This claim was simple with clear instructions. The pull down menu's are a little slow. Identification of pet is a plus, I like that there is a picture of your pet. The whole process took less than 5 minutes.
Insurer: Embrace
By: Sue Tubbs
Patient, Kind, and Professional
The person I worked with was patient, kind, and professional. He answered all my questions and went above and beyond to support me in adding my pets.
Insurer: Nationwide
By: Natasha
Will say anything and everything is a preexisting condition… and it is a problem for ever…
I got a letter indicating that my dog has preexisting conditions. He is a healthy 3 year old.. no issues. I am concerned, take him to the vet with the letter and vet say… he doesn’t have those issues.. so buyer beware…let me be more specific. I volunteered to have x-rays of my dogs hips and lower back when I got him neutered. The doctor didn't see any concern but the radiologist said...the "Might" the one word excluded any coverage of of hip joint issues...period....doesn't matter if it has nothing to do with a degenerative disease. So my understanding if he hurts himself or by a accident...those hips have no coverage... even thought there was nothing wrong with him and I did the x-ray as voluntary because AKC keeps data bases on purebreds. The word MIGHT on one hip is grounds for lifetime exclusion. Second issue a vet, not his regular mad a comment about tarter...embrace said I have to get his teeth cleaned to have teeth covered...I show the vet and ...the VET SAID she WOULD NOT perform a cleaning because he does not have tartar he has stains on two teeth, I brush his teeth every day, clean his ears, brush his coat, Dremel his nails...I go over him every day... So I can't get his teethe clean, which as stated he does not need...but his coverage is excluded..so the insurance company diagnose and assigns treatment mandates with out verifying or conferring that those issues NEVER seeing it for them self's and I am not sure adjuster are veterinarians. Just be aware, any word like "Might", "maybe", "possibly"..etc. words like that, will cause exclusions in the policy. Just know... I think this is important for understanding. There was know not covered for 6 months or some other time period...I could be wrong and would love clarification... are this exclusions forever or for a time period?
Insurer: Embrace
By: Val Bilotti
Daniel was amazing.
Daniel was very informative and was friendly to speak too. He understood my needs for a new pup.
Insurer: Nationwide
By: S Crane
Shelly Richard’s made the whole process…
Shelly Richard’s made the whole process very easy and quick
Insurer: Nationwide
By: customer
Ease of processing claim.
Ease of processing claim.
Insurer: Embrace
By: Joe Cathey