209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Peace of mind that you can't put a price tag on.
We're multi-year customers for our two dogs. The web interface is very easy to use and claims are processed quickly. It's great to know our dogs will never be denied the care they need due to expense. That peace of mind alone is worth participation.
Insurer: ASPCA
By: Ryan
Happy dog mom
Excellent customer service and quick turnaround time to get reimbursed for vet bills.
Insurer: ASPCA
By: ANGIE
Horrible claims experience
The claims experience was problematic and was obviously calibrated to not actually pay out for procedures that should have been covered. I ended up paying entirely out of pocket for a surgery despite my vet being very clear in the appeal that the procedure should have been classified differently. I’ve been paying for Trupanion’s service for years and never received a benefit and this was the last straw.
Insurer: Trupanion
By: Maddie
Dog & I are Both Happy!
Great customer service & claim processing. Helped me with the questions I had. Process was simple. SO much better than my previous pet insurance. Happy dog & happy owner! Recommend highly.
Insurer: Nationwide
By: Cheryl
They suck
I submitted 4 claims from January to February, it took over 90 days for them to even review my claims. I called multiple times, and was told each time that they were “under review of medical records,” after another month passed, I called again to be told “we are waiting on your vet to send records they never received”. Meanwhile I called my vet and had proof they had sent everything in 2 months prior. I then got my records and emailed them myself. A week later, everything was denied due to “pre existing condition” for atopic dermatitis, when my dog had never been seen for atopic dermatitis. They also didn’t even take those claims as my $250 deductible, to then deduct that from an ER visit and only send me a check for $85, for a bill that was over $300. I immediately canceled my policy. This was the biggest waste of money. I’d suggest just putting money aside for your pet in case of an emergency instead of using this BS insurance.
Insurer: Nationwide
By: Brittany
Hmmm
It shouldn't take 3 weeks to process a claim.
Insurer: Embrace
By: Julie
Good service every time.
The service is exceptional and all claims are expedited in reasonable time. Thank you all.
Insurer: Nationwide
By: Evangeline
totally worth it
very useful if you have a playful pup. My boy loves to go to the park and wrestle. An occasional nick or scratch is bound to happen. Which means a vet visit. it's nice to know he is covered.
Insurer: Nationwide
By: Laura
They have saved us each time!
So grateful to have Pets Best Insurance. They have always helped us and have saved us so much money.
Insurer: Pets Best
By: EMILY
well worth the cost of insurance.
Maizey is now happy and so are we.
Insurer: Nationwide
By: Wayne