217,651+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,651 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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No body answers the phone lines
No body answers the phone lines. Virtual assistants and chat bots can’t resolve issues
Insurer: Sonnet
By: Hedley Doak
The app is very easy to use
The app is very easy to use. The updates are on point. And the claims are processed fast.
Insurer: MetLife
By: Consumer Name
Great Insurance
My dog was having serious problems with urinating which ultimately required bladder surgery to remove numerous stones. The bill when all was finished was in excess of $3K. I submitted my invoices on Sunday and I had a response from HeathyPaws the next day that they had been received and were beginning processing. By Wednesday of the same week I received my payment. Also included was a complete explanation of how the reimbursement was calculated. I am very pleased with the service they gave me on my claim.
Insurer: Healthy Paws
By: Winnie
Prompt reimbursement
Prompt reimbursement, easy to file claims. Very happy with my pet insurance.
Insurer: MetLife
By: customer
easy to get started
easy to get started
Insurer: MetLife
By: danyelle carnell
Quick claim review/easy process
Quick claim review/easy process
Insurer: Spot
By: Jennifer Mimoso
Claim experience is simple and quick!
Claim experience is simple and quick!
Insurer: MetLife
By: customer
Wow! Excellent insurance! Highly recommend!
I’ve had Healthy Paws Pet Insurance for several years after switching from another company whose prices got way too high. Thankfully, I never had to make a claim until now. My dog had 2 emergency GI events occur with a week of each other. And EVERYTHING that should have been covered was. And it was done so simply and quickly. I’m very grateful and thankful to Healthy Paws for allowing me to totally focus on my dog’s health and not the finances of it all.
Insurer: Healthy Paws
By: Beth
Feeling Scammed by Embrace‘s Crooked Wellness Policy
If I could give negative stars, I would. After a simple miscommunication between my husband and me, we realized that neither of us had submitted the receipt for our pet’s tick and flea prevention — something covered under our wellness plan. We pay $225 (split over 12 months) for $250 in annual wellness coverage. Unfortunately, Embrace requires all wellness claims to be submitted within 60 days of the policy renewal date. Because we discovered the mistake after that deadline, Embrace refused reimbursement and kept the $225 we paid. This policy feels intentionally deceptive — a crooked setup designed to profit from policyholders’ honest mistakes. It’s an unreasonable, customer-unfriendly practice that punishes loyalty instead of rewarding it. My advice: stay far away from the Embrace wellness plan. The tiny $25 “benefit” isn’t worth the risk of dealing with such rigid, unforgiving policies built to take advantage of policyholders.
Insurer: Embrace
By: Eryn