154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,679 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,318 reviews
10,767 reviews
27,453 reviews
14,149 reviews
62,992 reviews
Category with most reviews
This chart shows the distribution of review categories.
Claims are processed in a reasonable…
Claims are processed in a reasonable time frame.
Insurer: MetLife
By: Robert DeFresco
I’m not sure why I continue to pay for…
I’m not sure why I continue to pay for this when they cover nothing
Insurer: MetLife
By: Patrick Wilson
Every Pet Owner Needs This
It's very easy to file a claim and the reimbursement has never taken longer than 10 days. If only human healthcare insurance companies were as efficient as this!
Insurer: MetLife
By: Stephen Diefenderfer
Claims are easy to submit
Claims are easy to submit, are processed promptly and communicated along the way to finalized results.
Insurer: MetLife
By: PizmoPatrick
You are very prompt in processing and…
You are very prompt in processing and reimbursing the claim.
Insurer: MetLife
By: Sally Briones
I've been paying for insurance for six…
I've been paying for insurance for six months, which was supposedly comprehensive, and when I first complained, they told me it doesn't even cover vaccinations! Nothing preventive, just accidents! That's not even what I read when I bought the policy! I don't recommend it.
Insurer: Embrace
By: Andreina Fernandez
Filing a claim was easy in the app
Filing a claim was easy in the app. Once they also got the past records for my cat, I had the reimbursement in my account within a few days .
Insurer: Spot
By: Angie S
Slow on reimbursement
MetLife used to be incredibly fast for reimbursement. However, that is no longer the case. We’re usually left waiting around 4-6 weeks before we see any movement in claim status on the app/reimbursement.
Insurer: MetLife
By: Longtime customer
The app is so easy to upload documents…
The app is so easy to upload documents and submit claims. I love that it gets direct deposited to my account
Insurer: MetLife
By: NANCY MACKENZIE
dishonest compmany …
This comp[any has been borderline dishonest trying to block my very legitimate claim. Demanding Medical records for the last 2 years when thy only said the waiting period was seveeral weeks for new claims. I submitted the records which show this is a new claim and they send me emails denying they received them which is a lie they arejust trying to get out of paying a legitimate claim. allan M. Shanberg MD
Insurer: ASPCA
By: allan miles Shanberg