207,041+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,041 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Healthy Paws Pet Insurance
I’ve been a loyal Healthy Paws customer for 13 and a half years—since the day I brought my puppy Bellah home. Over the years, I’ve paid thousands of dollars into this policy with the trust and belief that when the time came—especially in her final stages of life—Healthy Paws would be there for us. Instead, with no prior notice, Bellah’s monthly premium has been raised from $250 to nearly $800. At nearly 14 years old, with limited time left, my dog is being priced out of her coverage when she needs it most. I’ve called. I’ve waited. I’ve been hung up on. I’ve sat on hold for hours, only to speak to customer service reps who are either powerless or unwilling to help. Not a single person has shown any compassion or even attempted to work with me. I wasn’t expecting a miracle—but I did expect humanity. Bellah is not just a pet—she is family. And now, in what should be her most peaceful time, she is being made into a financial burden. After over a decade of loyalty, this is the treatment we’ve received: silence, indifference, and a quadrupled premium. Healthy Paws, this is not how we honor the animals who have given us their unconditional love. This is not dignity. This is not care. This is not right.
Insurer: Healthy Paws
By: Audra Martin
Excellent and speedy service
I think this pet insurance is invaluable. It allows me to maintain my pet with a lot less worry, knowing that I have a set amount to pay each month and that I get $3,000 worth of coverage for most of the pet needs. It's a worthwhile investment
Insurer: MetLife
By: Nancy in NH
I have never had an issue with MetLife…
I have never had an issue with MetLife Pet Insurance. I've had them for three years now and they are prompt with processing the claim and sending out a check
Insurer: MetLife
By: Lisa Valentino
I have had
I have had. great experience with using MetLife insurance.
Insurer: MetLife
By: customer
Customer service is efficient and very…
Customer service is efficient and very nice. However, they do not cover pre-existing conditions like allergy dermatitis. For this reason, I’ll be switching to a company that does and there are a few others that do.
Insurer: Embrace
By: Marla Wong
Pretty early to tell.
They wanted me to write a review when the policy hasn't been issued and is waiting. I have given them a 3 star review because it was simple to determine which pet insurance policy is correct for me and the price is right. The program is super easy to use. I'll know more once I actually get the policy paperwork and have a chance to use it!
Insurer: Nationwide
By: customer
Very pleased with Embrace Pet…
Very pleased with Embrace Pet Insurance! Though we only had it for a short time, as our pet passed away, we were very pleased with the variety of coverages, payment and deductible options, etc. Our final claims were handled quickly, and with true compassion on losing our loved furry family member.
Insurer: Embrace
By: ELIZABETH
Much improved
I feel waiting times for a claim to be processed is much quicker than in the past. Filing a claim is easy and only takes a couple minutes which is great. I love that the claim proceeds go directly into my bank account making the process streamlined and efficient.
Insurer: Pets Best
By: Rhonda Hoffmann
Highly recommend!
My first pet insurance and they so far were the best. Easy claim submission, timely processing and fast pay out. My dog had been quite sick for past two years and I can’t thank enough to sign up for Met Life
Insurer: MetLife
By: Daisy
Excellent Pet Insurance
Excellent policy and service from Embrace. Have had them for several years - never a problem. Highly recommended.
Insurer: Embrace
By: F Adler (Phantom)