207,041+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 207,041 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

207,041 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,688 reviews

4.9
Healthy Paws

10,944 reviews

4.9
Fetch

5,187 reviews

4.9
Trupanion

58,957 reviews

4.9
Pets Best

14,600 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

August 08, 2025

Healthy Paws Pet Insurance

I’ve been a loyal Healthy Paws customer for 13 and a half years—since the day I brought my puppy Bellah home. Over the years, I’ve paid thousands of dollars into this policy with the trust and belief that when the time came—especially in her final stages of life—Healthy Paws would be there for us. Instead, with no prior notice, Bellah’s monthly premium has been raised from $250 to nearly $800. At nearly 14 years old, with limited time left, my dog is being priced out of her coverage when she needs it most. I’ve called. I’ve waited. I’ve been hung up on. I’ve sat on hold for hours, only to speak to customer service reps who are either powerless or unwilling to help. Not a single person has shown any compassion or even attempted to work with me. I wasn’t expecting a miracle—but I did expect humanity. Bellah is not just a pet—she is family. And now, in what should be her most peaceful time, she is being made into a financial burden. After over a decade of loyalty, this is the treatment we’ve received: silence, indifference, and a quadrupled premium. Healthy Paws, this is not how we honor the animals who have given us their unconditional love. This is not dignity. This is not care. This is not right.

Insurer: Healthy Paws

By: Audra Martin

Verified August 08, 2025

Excellent and speedy service

I think this pet insurance is invaluable. It allows me to maintain my pet with a lot less worry, knowing that I have a set amount to pay each month and that I get $3,000 worth of coverage for most of the pet needs. It's a worthwhile investment

Insurer: MetLife

By: Nancy in NH

Verified August 08, 2025

I have never had an issue with MetLife…

I have never had an issue with MetLife Pet Insurance. I've had them for three years now and they are prompt with processing the claim and sending out a check

Insurer: MetLife

By: Lisa Valentino

Verified August 08, 2025

I have had

I have had. great experience with using MetLife insurance.

Insurer: MetLife

By: customer

August 08, 2025

Customer service is efficient and very…

Customer service is efficient and very nice. However, they do not cover pre-existing conditions like allergy dermatitis. For this reason, I’ll be switching to a company that does and there are a few others that do.

Insurer: Embrace

By: Marla Wong

Verified August 08, 2025

Pretty early to tell.

They wanted me to write a review when the policy hasn't been issued and is waiting. I have given them a 3 star review because it was simple to determine which pet insurance policy is correct for me and the price is right. The program is super easy to use. I'll know more once I actually get the policy paperwork and have a chance to use it!

Insurer: Nationwide

By: customer

Verified August 08, 2025

Very pleased with Embrace Pet…

Very pleased with Embrace Pet Insurance! Though we only had it for a short time, as our pet passed away, we were very pleased with the variety of coverages, payment and deductible options, etc. Our final claims were handled quickly, and with true compassion on losing our loved furry family member.

Insurer: Embrace

By: ELIZABETH

August 08, 2025

Much improved

I feel waiting times for a claim to be processed is much quicker than in the past. Filing a claim is easy and only takes a couple minutes which is great. I love that the claim proceeds go directly into my bank account making the process streamlined and efficient.

Insurer: Pets Best

By: Rhonda Hoffmann

Verified August 08, 2025

Highly recommend!

My first pet insurance and they so far were the best. Easy claim submission, timely processing and fast pay out. My dog had been quite sick for past two years and I can’t thank enough to sign up for Met Life

Insurer: MetLife

By: Daisy

August 08, 2025

Excellent Pet Insurance

Excellent policy and service from Embrace. Have had them for several years - never a problem. Highly recommended.

Insurer: Embrace

By: F Adler (Phantom)

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