Whomever I spoke to on the phone was very helpful and friendly.
Whomever I spoke to on the phone was very helpful and friendly.
- INSURER:
Trupanion
- POSTED: 04/16/2022
- BY:
- BREED: Basset Hound
- AGE OF PET: Over 11 years
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Would give a ten…however the EOB's have a lot to be desired.
Would give a ten…however the EOB's have a lot to be desired. No breakout of charges and you have no idea what procedure or test etc was billed applied to deductible and dx coding is non existent
- INSURER:
Trupanion
- POSTED: 04/16/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Clear and Fast Claims Processing
Claims are easy, pre-authorization gave us peace of mind and the claim was so quick! Thank you!
- INSURER:
Trupanion
- POSTED: 04/16/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Such a great company with great staff
Such a great company with great staff
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The best customer service every single time I’ve ever called in 10 years.
The best customer service every single time I’ve ever called in 10 years. And I love that you guys always answer the phone.
- INSURER:
Trupanion
- POSTED: 04/16/2022
- BY:
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: Over 11 years
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It was so easy...
The person I talked to, was very knowledgeable, and answered all my questions patiently.
- INSURER:
Trupanion
- POSTED: 04/16/2022
- BY:
- BREED: Cavapoo
- AGE OF PET: 7 - 10
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Janette Pearson dog owner
The person I talked with was very helpful and professional
- INSURER:
Trupanion
- POSTED: 04/16/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Great customer service!
The person that took my call was highly knowledgeable and very easy to talk to.
- INSURER:
Trupanion
- POSTED: 04/16/2022
- BY:
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Experience with Trupanion
The Representative was knowledgeable and was able to address all my questions. After the discussion about the Plan the sign was very quick.
- INSURER:
Trupanion
- POSTED: 04/16/2022
- BY:
- BREED: Pug
- AGE OF PET: 7 - 10
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I’ve never had such a great experience when calling for service.
I’ve never had such a great experience when calling for service. It’s consistent kindness, knowledgeable assistance, and sense of care across all employees I’ve experienced! I’m blessed to have a company that cares so much! Thank you from all of us!
- INSURER:
Trupanion
- POSTED: 04/16/2022
- BY:
- BREED: Maltese
- AGE OF PET: 7 - 10
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