207,035+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service told me my claim was…
Customer service told me my claim was pending receiving the chewy invoice, so I submitted again only to find out later that day the claim was already processed and check was mailed to me. The 8 documents I submitted weren’t enough? I was upset.
Insurer: MetLife
By: Michele
Easy to file claims
Easy to file claims, prompt response. Just great!!
Insurer: Spot
By: Roseann Reed
Prompt and Proper
Our claim was completed in a timely manner. Thank You
Insurer: Spot
By: JOhn
Reimbursement
Had my reimbursement within 3 days.
Insurer: Pumpkin
By: Chuck
After having the insurance for a year…
After having the insurance for a year they tied an issue with his limb to a non-covered event and denied the claim even though our vet noted it was part of that issue. They are not friendly when it comes to the denial of the claims. They give very detailed rejections and don't cover anything that may be covered. They are dishonest and their customer service hours are horrible.
Insurer: Embrace
By: Alexander Ahlstrom
Very easy process for filing a claim
Very easy process for filing a claim . Usually get reimbursed within 3-4 weeks .
Insurer: MetLife
By: Leslie Scott
Taking longer than anticipated for the…
Taking longer than anticipated for the underwriting process.
Insurer: Nationwide
By: customer
I really appreciate MetLife
I really appreciate MetLife with regards to the speed in which they process claims. I received payment for medication within 2 days of filing the claim. Thank you
Insurer: MetLife
By: Susan R
Great insurance
Great insurance. Claims resolved promptly.
Insurer: Spot
By: Awilda
Great pet insurance
Just makes the we whole pet insurance so easy and well done
Insurer: MetLife
By: customer