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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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multiple claims
multiple claims, none considered or applied to deductible just says " awaiting medical history" despite me sending in veterinary records myself
Insurer: Embrace
By: Linda Dean
The representative was very…
The representative was very professional and informative
Insurer: Nationwide
By: customer
I feel like Met Life Pet offers…
I feel like Met Life Pet offers insurance for pets at a fairly affordable rate. Benefit funds are paid out in a very timely manner and communications have been executed at world class levels of service!
Insurer: MetLife
By: Chris
No questions they just paid the vet…
No questions they just paid the vet bill. Was quick and effortless. It’s not a question of can we afford this anymore it’s just what is best for our pet.
Insurer: Trupanion
By: Danielle
Claim Processing & Review Time
Your claim processing time is my chief complaint. Almost one year into my policy, and I still have the same issue as started. You need to streamline and improve your response and review time to less than a week. I do have to share that you have a very good customer service line and leadership
Insurer: MetLife
By: Rosita Bagheri
Best pet insurance ever!!
Our 13-year-old Maltipoo is diabetic and has other issues going along with that..this has become a very expensive proposition and without Trupanion we would not have been able to handle it..we are so grateful to Trupanion and their exemplary staff, for everything they do; they have not only saved her precious life, but are always right there with help and information as we need it!! I have dealt with other pet insurance companies in the past and they could never hold a candle to Trupanion!! Thank you Trupanion!!
Insurer: Trupanion
By: Paul
Quick processing of claims
Quick processing of claims. Clear understanding of what is covered.
Insurer: Trupanion
By: Kathy
Everything is always great when I put…
Everything is always great when I put in a claim I never have a problem
Insurer: Trupanion
By: Chris