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Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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When I submit documents MetLife tells…
When I submit documents MetLife tells me they don’t have it. Takes forever to process because someone is not checking correctly. Also when I call for questions I am told information that is wrong and I end up having to do the whole process over or they cancel it. I am not happy at all
Insurer: MetLife
By: customer
I haven't used it yet so I don't know
I haven't used it yet so I don't know. I've heard they pay out but I also read some horrible reviews. I don't know yet. However, I do know that they email you until you actually review them. And considering they're not a pet insurance agency & they're owned by 1 of the largest big equity firms in the world, I get it. Its PR. Hopefully if I need them, they will reimburse me. But again it's America & big equity. They don't care. Just try to keep your babies safe.
Insurer: ASPCA
By: Noneya Bitness
Easy to file claims and claims usually…
Easy to file claims and claims usually paid timely.
Insurer: MetLife
By: Anonymous
10 out 10 recommend
This is the best pet insurance I've ever had. I am extremely happy with Metlife and recommend to all.
Insurer: MetLife
By: Monika Taylor
Excellent service
I have used Pumpkin Pet Insurance for 3 years for my cat. I'm highly satisfied with their service: Prompt responses, excellent communications, and quick process and reimbursement.
Insurer: Pumpkin
By: Kim
Great experience
Great experience ! Coverage was clearly laid out and easy to understand!
Insurer: Nationwide
By: Geogirl
Barron's Dad
"Somehow my dog got into poison or toxin and became very sick. The vet performed lab work and a regiment of liver recover vitamins and other prescription meds with follow up exam and labs. He is healthy and happy again. Pets Best covered almost everything after the deductible was met. The process was very easy, fast and simple, in my opinion. The refund went directly into my bank account. I recommend Pests Best to everyone. Thank you so much. Barron's dad. "
Insurer: Pets Best
By: Jack
Nationwide is on my Greyhounds' Side!
Ben was so polite, professional and courteous when I called to add Lemon to my policy. He obviously took the time to review my file because he guessed right away that Lemon was a greyhound! He was knowledgeable and very helpful in getting Lemon added to my policy. Side note, I also love that Nationwide automatically cancels policies on a pet once a euthanasia claim is filed. It's one less heartbreaking phone call to make during a sad time.
Insurer: Nationwide
By: Somer Palmer