5
out of 5
Verified
Very friendly
Very friendly,
- INSURER: Trupanion Canada
- POSTED: 02/24/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
very prompt and proferssional.
very prompt and proferssional. Explained how the process would play out, and kept me informed
- INSURER: Trupanion Canada
- POSTED: 02/24/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
We signed up with Trupanion because of a serious spinal injury to our previous 15 year old Schnauzer for which we were facing about $10000 in surgery related out-of-pocket expenses.
We signed up with Trupanion because of a serious spinal injury to our previous 15 year old Schnauzer for which we were facing about $10,000 in surgery related out-of-pocket expenses. After she passed, we acquired our two Labradoodles about 5 ½ years ago. We signed up with Trupanion after deciding it was well worth the monthly premiums to insure against the cost of possible catastrophic injuries, illnesses, or conditions. After incurring the cost of two procedures to remove tumor growths from one of our doodles, we decided to process a claim. I contacted Trupanion staff a couple of times before submitting our claim. They were both extremely professional, friendly, and helpful. And, the both encouraged me to submit claims for all of our expenses, even though most had occurred over the 5 years we have had our doodles. We are very pleased with the manner by which our claims were evaluated and the results.
- INSURER: Trupanion
- POSTED: 02/24/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
Friendly and knowledgeable.
Friendly and knowledgeable.
- INSURER: Trupanion Canada
- POSTED: 02/24/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
I had my first online chat with a representative from Trupanion and I was pleased with the interaction and assistance I received.
I had my first online chat with a representative from Trupanion and I was pleased with the interaction and assistance I received. I have been very satisfied with Trupanion since my dog became ill. Trupanion has been a life saver for us both since his diagnosis! For five years, I was paying monthly premiums and never had to make a claim. What I take issue with is that the premium went up approximately 20% the beginning of this calendar year and it's not the first time it's taken a big jump. I wish I had an increase in my pension of even 1%. In my opinion, it's excessive ... but we're kind of over a barrel here.
- INSURER: Trupanion Canada
- POSTED: 02/24/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified