207,035+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Molly
She was recently diagnosed with Cushing syndrome following lab tests and ultrasound Was pleased to know that her meds are covered
Insurer: Pets Best
By: Susan
I feel duped
Before purchasing pet insurance, I did tons of research. I saw that several companies had given people good prices for their first year but then dramatically increased their premiums in the second year. At the time, Pets Best had a good reputation for NOT doing that. I decided to go with them. My cat is healthy, and I had no claims. But in the 2nd year, my premium increased by 67%, and in the 3rd year, it increased by another 75%. I recently had my first claim for $120. Because of that, at policy renewal time, I won't be able to reduce my deductible at all.
Insurer: Pets Best
By: Greta
Hard to work with
Company is very hard to work with Customer service stinks
Filing claims is easy
Filing claims is easy. And when I do have to speak to a representative they are always personable but professional, and always so helpful. Their plans are customizable and affordable. I highly recommend.
Insurer: Embrace
By: Betty Smith
Spams requesting me review before we can use the insurance
How manipulative to spam me requesting a review when I just signed up for this insurance and I can't even use it yet for my cats. Of course they want a review before you can even become disappointed! For this, I am giving ZERO stars.
Insurer: Pumpkin
By: Lucimara Ross
Quick Turn Around
Once some paperwork was straightened out, my past claims were handled efficiently and quickly. My most recent claim was also handled nicely. I’m so happy with this company.
Insurer: MetLife
By: Deb
Friendly and Responsive
Megan was friendly, knowledgeable, and very helpful!
Insurer: Prudent Pet
By: ohaibai
3 months - new excuses - fraudulent company
3 months - new excuses - fraudulent company. I encourage all reasonable people to avoid MetLife Pet. We have two dogs, one named Jensen which is same as our last name. Due to the MetLife incompetency combined with lack of ethics, values, and accountability, they continue to mix up our dogs and make new excuses for not processing the claims submitted late May. Their system is setup so they do not talk to their customers, and every time they mail new questions it takes about 2 weeks. Any answer provided to their new random questions creates a new claim in their system which they then also mess up. This is the most messed up company I have experienced, they lack accountability and I now need to hire a lawyer to make legal claims against them. This is 4th or 5th time they cannot do their jobs within the contractual agreement. Avoid at all cost!
Insurer: MetLife
By: Jens Jensen
They won’t pay
They won’t pay They can’t speak English They aren’t trained ASPCA sucks
Insurer: ASPCA
By: David Banes
Every representative that I've talked…
Every representative that I've talked to have been very sweet and very helpful
Insurer: MetLife
By: Donna