154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very helpful people
Very helpful people. Processing and payment is a little slow which is the reason for 4 instead of 5 stars.
Insurer: MetLife
By: Janet Allen
Customer Service is always great!
Representatives are professional and kind. The MetLife App is super convenient and easy to use. Very pleased !
Insurer: MetLife
By: Andra Yanchenko
Easy and intuitive app
Easy and intuitive app. Easy processing of claims.
Insurer: MetLife
By: joseph lim
Manny was a big help!
Manny was very informative, friendly, and professional.
Insurer: Nationwide
By: Ashley S
Spot pet insurance was dishonest
This company stalked this review and attempted to get my personal information. I say dont like what u see, be better. Dont silence your victims. The pettiness of a billion dollar company. And they edit their reply daily lol. This is spot pet insurance. I find that this spot pet insurance company will chase down negative reviews and then accuse whatever company including trustpilot of defamation if they keep honest negative reviews, even though it's completely legit and even if u remind them of 1st amendment rights. This company failed to process completely legitimate claims on a brand new puppy and then jerked me around and refused to speak to me. I had to get the BBB involved. They were extremely difficult and dishonest.
Insurer: Spot
By: Zack S.
My Pups really enjoyed having treats to…
My Pups really enjoyed having treats to distracted them While getting a wellness check up and their shots.The nurse and doctors are really kind and gentle with my 2 Pups. Thank You for the food from the pantry for my Pups.Mary E Costilla and Baby & Scooby
Insurer: Spot
By: Mary E Costilla
We've had embrace for over 7 years its…
We've had embrace for over 7 years its so worth it , the customer service team is great . the claim process is seamless, i always recommend to all pet parents
Insurer: Embrace
By: jackie rodriguez
The application was terrible
The application was terrible. Didn’t load, wouldn’t advance so I called and received excellent phone service. I’ve been with VPI for 25 years and have nothing but respect for your services and your claims app. But today was frustrating.
Insurer: Nationwide
By: customer
I was very pleased with Prudent Pet
I was very pleased with Prudent Pet. They wasted no time getting back to me when I had questions and helped me. I highly recommend Prudent Pet. Their employees are amazing as well. Thank you
Insurer: Prudent Pet
By: Phyllis Christlieb
Reimbursements are fast
Reimbursements are fast, client representatives are helpful, and information is easy to process.
Insurer: Trupanion
By: Julie