Trupanion is a lifesaver
Trupanion saved my dog’s life at a critical time when my financial situation was not great. I highly recommend Trupanion to anyone who has a pet.
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This is 1000% an amazing company to do business with.
This is 1000% an amazing company to do business with. They are straight forward, pay according to promises made, and allow flexibility when it comes to your pet and their healthcare.
- INSURER:
Trupanion
- POSTED: 04/21/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Trupanion was prompt answered questions and processed multiple claims with competence.
Trupanion was prompt, answered questions, and processed multiple claims with competence.
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Very fast and efficient service
Very fast and efficient service and easy claims!
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Peace of Mind
It’s emotionally disturbing enough if/when my dog gets sick, has an emergency or need follow up vaccinations but knowing that I have Healthy Paws Insurance makes it so much calming that my claim will be settled in one day.
- INSURER:
Healthy Paws
- POSTED: 04/20/2022
- BY: Bridgette
- BREED: Mixed Breed Large (70–90 Lbs)
- AGE OF PET: 7 - 10
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Trupanion truly cares about your fur babies!
My 10 year old Corgi, Reina, has developed some senior dog issues. She’s been to the vet a number of times recently for tests and therapies and Trupanion has come through for us again. An ongoing back and neck issue has continued coverage for medicine and therapies, and her current liver and uterine issues were covered after our deductible was satisfied. I have no fear that I’ll be able to care for Reina well into old age!
- INSURER:
Trupanion
- POSTED: 04/20/2022
- BY: Mary
- BREED: Corgi
- AGE OF PET: Over 11 years
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Great company!
A great company. They are thoughtful, caring and very responsive. They have made it about as easy as possible to file a claim, and the turnaround is fast!
- INSURER:
Healthy Paws
- POSTED: 04/20/2022
- BY: David
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: 7 - 10
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Stellar Company
I'm very pleased with my experience! I have to admit I was skeptical about insuring my cats at all as they're usually pretty low maintence after their kitten phase. I've also heard of so many insurance companies 'claiming' to cover but then not paying out. Boy am I glad I listened to my gut when choosing Healthy Paws!! The plan itself is definitely affordable every month and with a low annual deductible, 90% coverage and no caps or incident limits, it's been worth every penny! One of our fur babies is not even two and became really ill with what seemed to be a bacterial infection with unknown origin. Our vet took care of him and Healthy Paws took care of us! Service was realtively swift and when I had to call in with questions they were helpful and quick to answer. The follow up to check in on how our cat was doing even after they settled the claim was very sweet and shows how stellar their customer service really is!
- INSURER:
Healthy Paws
- POSTED: 04/20/2022
- BY: Courtney
- BREED: Domestic Short Hair
- AGE OF PET: 7 - 10
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Incorrect interpretation of results, leading to multiple denied claims for the same problem
First, let me start by stating that I have had a TERRIBLE time with Embrace. My dog Otter was diagnosed with neck pain, and the two claims were denied because he was in his orthopedic waiting period. When my vet appealed, they were still denied, because it might be orthopedic. When he was taken to a neurologist (claim #3 - for the same issue, now to a specialist), and they found meningeal enhancement (and even performed a spinal tap to determine the cause), they denied the claim - why? Pre-existing condition - of a neurological issue that might be orthopedic (but is clearly not). How do I know? Because I have a PhD from the UGA College of Veterinary Medicine, and I reviewed meningeal enhancement (the diagnosis), which is undoubtedly a neurological issue. The neurologist even wrote that there was no orthopedic involvement in the notes! How does a neurological issue of meningeal enhancement that starts four months after the policy started become "Anxiety and Abnormal Behavior" to the claims adjuster, which are conveniently not covered? Otter is doing better now after a course of prednisone, many thanks to the neurologist that treated him and absolutely no thanks to Embrace.
- INSURER:
Embrace
- POSTED: 04/20/2022
- BY: Andrea
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: 7 - 10
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