154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,679 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,318 reviews
10,767 reviews
27,453 reviews
14,149 reviews
62,992 reviews
Category with most reviews
This chart shows the distribution of review categories.
Easy to complete claim forms
Easy to complete claim forms
Insurer: MetLife
By: Charmaine
The response time for claims is great
The response time for claims is great. My cat is on prescription food, so I submit claims every few months, reply time and reimbursement is fast, and I love that it is sent via Zelle.
Insurer: MetLife
By: Sarah White
the customer service is great
the customer service is great. the people try to help. the turnaround times, for a claim is rather long. took 30 days my last claim, for a blood test and stated what it was for on the receipt. even with meds now i get soap notes. the turnaround time way to long. i have called and checked said was fine. agents dealing with claims should know if something else is needed not making someone wait ten days/
Insurer: MetLife
By: Jan Malmos
Healthy Paws is the best insurance company for your dog. 10/10 fully recommend!
I've had Healthy Paws insurance since we adopted our dog, Brownie, when she was just two months old. She's been a healthy dog for the most part, but she already had to have two different surgeries (one to fix her incontinence and one knee surgery). I submitted the claims to Healthy Paws with not a lot of expectations, as the surgeries were expensive and we all know how insurance companies are always trying to not pay. Healthy Paws approved the claims in less than a week with no problem. They even send me emails asking how Brownie was doing after the surgeries!
Price is good
I like the prices and the coverage we got.
Insurer: Prudent Pet
By: Bill & Bill
Very bad
My 5 year old staffy was dying of lymphoma, I put in a claim for all the test he needed, it took them a month to stop asking me for the same documents over and over, then my dog died, they denied my claim saying i didnt have that coverage, when I promise you, I did have it
Insurer: Pets Best
By: Kathleen
I choose My Embrace Pet Insurance
My Embrace pet insurance walks you through the process of claim filing. It is so simple. Our payment are always in the bank in approximately 48 hours. I have never regret choosing this company.
Insurer: Embrace
By: Debbie Fretto
Blessing's Knee Surgery
When I initially chose to enroll with Pets Best, I was uncertain about the extent to which the policy would cover a significant claim. However, I was pleasantly surprised by the outcome. My dog, Blessing, required an extensive and costly knee surgery. Despite the high expense, the procedure was necessary, so I decided to put the insurance to the test. To my relief, the claim process was smooth and efficient, and I was reimbursed for nearly the full amount, minus the applicable deductible and co-insurance. I encountered no issues throughout the process and found Pets Best to be reliable and responsive in a time of need.
We’ve had very good experiences with…
We’ve had very good experiences with this insurance
Insurer: MetLife
By: Aaron Naas ORss
Super simple
Very easy way to submit for reimbursement. We only had a check up and I received the funds within a week!
Insurer: Spot
By: Ida Shen