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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very pleased!
You responded very quickly and communicated with me through out the process. Then processed my claim very quickly as well.
Insurer: Spot
By: Lisa Calkins
easy process now that I am used to it
easy process now that I am used to it. In the past I have been reimbursed quicly. Hoping that continues....
Insurer: Embrace
By: Jane Bentley
Embrace makes it so easy to file a claim
Embrace makes it so easy to file a claim
Insurer: Embrace
By: AvardWalker
Over 20% policy renewal increases are…
Over 20% policy renewal increases are WAY TOO HIGH. Ridiculous. There should be minimal increases each annual policy renewal. Shame on you. I was not allowed to speak to a supervisor. I was not given an explanation for the extremely high increase. I am unemployed and have an expensive dog. Please help!
Insurer: MetLife
By: David Sobel
Fantastic turn around time and they…
Fantastic turn around time and they really care about our animals.
Insurer: MetLife
By: Lisa and Ken Finger
Customer service is great
Customer service is great, but sometimes claims can take weeks to process.
Insurer: MetLife
By: KAYLEIGH TURGEON
The staff are friendly however when…
The staff are friendly however when trying to find out why a claim has still not been done after 10 days, this is unacceptable
Insurer: MetLife
By: KIMBERLY SCHNEIDER
I have been using MetLife Pet Insurance…
I have been using MetLife Pet Insurance for years great Customer Service value for your money helps out for sure. Thanks
Insurer: MetLife
By: Ashley Clark
Good, but that website!
The website is VERY slow. Almost to the point that it’s unusable.
Insurer: MetLife
By: JS
Empathetic
The agent handled my situation empathetic ally and answered all my questions patiently.
Insurer: Fetch Canada
By: Rajalakshmi Vinothkumar