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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Ron/Spin
Pets Best Insurance is reasonably priced. Their claims processing is very easy. The turnaround time is just days not weeks like some pet insurance. I would highly recommend them.
Reliable coverage, simple process
"I have been very impressed with PetsBest! I've never had issues with any of my claims. The process is easy and the explanation of benefits/payments is simple to understand. Grateful to have this coverage for my dog (and will never not carry it!)"
Pets Best Came Through
Our four year old poodle came out on the losing side of chasing a squirrel in our yard. She ran into a panel of metal fencing and got a 1 1/2" long gash on her leg. Of course, this was a Saturday evening and meant a trip to the emergency vet. Two stitches and the cone of shame later, our little girl was home. The vet care was excellent and Pets Best came through, covering about 2/3's of the surgery cost. We are so glad we signed up for pet insurance!
Spoke to someone who was very helpful…
Spoke to someone who was very helpful on the phone, and fun to chat with! He was knowledgeable and informative. Made everything run very smoothly!
Insurer: Nationwide
By: Jon & Christy
Both reps I spoke with were patient
Both reps I spoke with were patient, personable and totally resolved the issue! This was an enjoyable experience! Thank you!
Insurer: Nationwide
By: customer
Easy to use and fast service
I have 2 cats under a year old, and I use MetLife to cover any emergency expenses, routine vaccinations, and prevention medications. It’s a little pricey, but they reimburse within about a week of submitting your claim provided you send in the right documentation, which my vet was super helpful with. Their app is super easy to use and I’m able to see how much is left available in both of my cats reimbursements just by logging in!
Insurer: MetLife
By: Emily Macleod
Great Pet Insurance
Excellent coverage options at reasonable prices. Easy to submit claims online with quick processing times.
Insurer: MetLife
By: Robert Garr
ED Visit related
Called while in a ED just to clarify policy information and the rep was very kind and professional. No issues with submitting pet ED visit claim. Made the emergent visit less stressful.
Insurer: MetLife
By: Ginelle Lamela
I have no complaints about Nationwide
I have no complaints about Nationwide. All my claims were covered promptly. The only thing is that our plan was cancelled and we had to move to another plan which turned to be more expensive.
Insurer: Nationwide
By: Inessa G