217,576+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Insurer: Spot
By: Georgia Serafin
Spot Pet Insurance has been wonderful…
Spot Pet Insurance has been wonderful through a very emotional time for me. I had to say goodbye to my baby girl Ava unexpectedly. We did everything we could to save her but it just wasn't possible. Spot has made processing my claim a very smooth and quick transaction during one of the most horrific times of my life. I bought insurance hoping to never have to use it but when I did, they were very kind and helpful with what I needed to process the claims. I'm no where near ready for another companion since Ava was my soulmate but one day if I decide to open my heart and home to another fur baby I will definitely be using Spot again.
Insurer: Spot
By: Lily Moffatt
Absolutely terrible company!
Absolutely terrible company!! They just feed off of your fear for your pet. They certainly lack transparency and not only reset your deductible amount every year, within your specific billing period, but they up your insurance amount constantly for “inflation” with little to no other reason. I don’t even recall them sending a notice that my premium was going up, they just started increasing my payments. Even during the years where we haven’t even used the insurance,‘our premiums go up. PLUS they have a fun little policy where they charge you co-pay on your deductible amounts! I have had multiple bills at the vet that are $400-$500 where they only end up paying out about $50-$100 because they make me pay 20% of the entire bill PLUS remove $300 deductible after they’ve already reduced the amount of the bill that they will cover by 20%. They also never cover the cost of tax! They’re scam artists and I couldn’t caution against them more!!!! We’ll be cancelling our plan and just putting the monthly amount we were paying into a high interest saving account as a rainy day fund for our pet. It’ll work out much better for us at the end of the day as I believe it would be much better for 90% of the other individuals with Fetch Pet insurance
Insurer: Fetch Canada
By: Chandra Fox
Love Spot Insurance
Price Representatives - Great Customer Service
Insurer: Spot
By: Sandra Tangalin
Easy to navigate and compare prices
It was very easy to switch between plan options and check prices and compare. Sadly my older dog does not let me qualify for a family plan, so I did have to do 3 separate plans- but the upside is that MetLife will cover my 13yo shih tzu when other companies will not underwrite.
Insurer: MetLife
By: TakiWaki
What peace of mind to have Spot Pet…
What peace of mind to have Spot Pet Insurance! They have taken care of my claims, rapidly, with no issues. They reimburse me quickly. I appreciate having Spot Pet Insurance for sure!
Insurer: Spot
By: Alicia Vargas-Williams, PMO Mgr, PMP, CSPM
Horrible Cancellation Support
Not allowing cancellations online is criminal. I spent an hour on the phone waiting and no one picked up. I'm not even churning as a customer - I just wanted to switch from tenant to landlord insurance. The app was too dumb to let me do that, so I had to buy a new policy and cancel the old one. Except they won't let me cancel the old one! There is no reason that after 8 years in business, they haven't built it. This is purely to frustrate customers into not cancelling. I've been using sonnet since 2017, but my next insurance policy will not be through Sonnet. Update 11/13: It took them a week to get back to me by email, and the email just told me to call them. What is this clown show?
Insurer: Sonnet
By: Peihong Li
Our dog Ryders had spot insurance for…
Our dog Ryders had spot insurance for over a year now and she recently has to get surgery due to a blockage, Spot helped us get through it by covering 70% or it. We are super grateful to have them as provider. Highly recommend them.
Insurer: Spot
By: Orlando Castillo