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Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have nothing but great things to say…
I have nothing but great things to say about this insurance plan. No hassels at all.
Insurer: MetLife
By: Krystal Batchelor
Pets Best Insurance
We have many pets in our household. Two dogs, five cats, and we also have a cat rescue (Lucky Meows NYC) with about 20 - 30 fosters. We insure all our personal pets with Pets Best and have been fortunate enough to not have to use it too often, but when we have uses them, we had no issues with our claims. We recently lost a newly adopted kitten and the claim was easy despite our sadness. We always recommend Pets Best when we adopt out new kittens and cats. They are very reasonably priced compared to some of the alternatives.
Insurer: Pets Best
By: Rob D
Easy to submit a claim
Easy to submit a claim. Great turnaround time.
Insurer: MetLife
By: patricia Steinbarth
Every. Single. Time.
I have to submit SOAP notes just to get a claim processed? That’s ridiculous. I’ve had both of my dogs insured with MetLife for years, and the constant hoops I’m expected to jump through now are exhausting. For the thousands of dollars I pay annually, I shouldn’t be treated like I’m trying to cheat the system. The level of mistrust MetLife shows toward both me and my vet is insulting—and frankly, unacceptable. This company has become more trouble than it’s worth.
Insurer: MetLife
By: Pet Insurance Claimant
I was able to do the whole thing on…
I was able to do the whole thing on line and payment is auto deducted from my paycheck.
Insurer: Nationwide
By: Shannon
Easy site navigation
Once I found my policy plan it was very easy to navigate the site to get my quote.
Insurer: Nationwide
By: Laura Demaree
Reliable
Reliable, pays claims fast and the coverage is great. We are really grateful for this insurance. Gives us peace of mind with our pups!
Insurer: MetLife
By: Melissa Corbesato
Submitting claims is very easy!
Submitting claims is very easy!
Insurer: Embrace
By: Donna Turner
I’ve found the claim and payout…
I’ve found the claim and payout experience as a new client to not be the best. Have had to call numerous times and still feeling like things aren’t working great.
Insurer: MetLife
By: customer
Street Dog Hero recommended Metlife dog…
Street Dog Hero recommended Metlife dog insurance, and I am so very glad we listened! Their website is easy to navigate, their staff is courteous and professional, and my claims have been reimbursed promptly with a clear EOB explaining the payment. I’ve recommended Metlife to dozens of pet owners and will continue to!
Insurer: MetLife
By: Sharon Allen Burk