154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 22, 2025

True life saver

Amazingly quick claim processing. It’s not unusual to submit a claim, have it processed overnight and have the money deposited the following day. Clearly shows what is covered and what isn’t. Trupanion has been a true lifesaver for my dog.

Insurer: Trupanion

By: Kathryn

Verified June 22, 2025

Super Easy!

The vet filed my claim and we heard back in minutes. It was super easy. I literally did nothing.

Insurer: Trupanion

By: Krista

Verified June 22, 2025

Everything ids taken care of easily and…

Everything ids taken care of easily and quickly. We have used Trupanion since 2014 and always perfect in the process.

Insurer: Trupanion

By: David M. Wood

June 22, 2025

Great Customer Seevice

I submitted an invoice for my dog’s Rimadyl. I never had a problem before but it was denied! I called Pets Best and the customer service representative confirmed it should be covered. They told me they were elevating it to a supervisor and no need to resubmit. I got an email telling me my claim had been approved and am awaiting reimbursement. Thank you to the outstanding customer service. The premiums have risen quite a bit over the last 4 years but having the peace of mind if I need to use my insurance is worth it. Pets Best has great coverage and options and I am always satisfied with the customer service.

Insurer: Pets Best

By: Sarah Rideout

Verified June 22, 2025

I have had the best experience with…

I have had the best experience with Metlife Pet insurance. Customer service is fast, friendly, and very helpful and claims take no time at all. Would definitely recommend Metlife Pet Insurance to anyone that wants to cover their fur babies.

Insurer: MetLife

By: Dana Bahr

Verified June 22, 2025

Claims processing is streamline easy

The process is so easy. You just snap a picture of your paid invoice, and send it to pets best..

Insurer: Pets Best

Veterinarian: Animal Medical Services

By: Pat

Useful
Verified June 22, 2025

Favorite Pet Insurance!

We have a very active Australian Shepherd that seems to find himself in interesting positions where he ends up getting hurt. Pets best has been amazing with helping cover our vet costs over the years! I would highly recommend them to anyone looking for pet insurance.

Insurer: Pets Best

Veterinarian: Bellingham Veterinary

By: Shay

Useful
Verified June 22, 2025

Pets Best is the very Best

They immediately paid my claim. I uploaded the receipt from my Vet. They notified me the next day that my claim was paid.

Insurer: Pets Best

Veterinarian: The Pet Connection

By: Katherine

Useful
Verified June 22, 2025

Prompt attention and quick to respond…

Prompt attention and quick to respond to inquiry and request. Customer Service appear knowledgeable and very friendly.

Insurer: Prudent Pet

By: nquintgmail.com

Verified June 22, 2025

Still trying to decide if this insurance is worth the cost

About 18 months of coverage and I'm still trying to decide if it's a good deal. I pay to cover our two dogs for their routine veterinary health maintenance and for emergency/sickness care, as well as pharmacy. So far, fortunately, all our claims were for routine preventive care. I've found the reimbursement levels to be disappointing, and the claims review process a bit opaque and sometimes not satisfactory. When our 5 year-old dog went in for routine dental exam + extractions under anaesthesia, the claim was rejected on the basis that a vet had previously indicated a finding of gingivitis, which rendered all his dental care "pre-existing condition". Of course we wouldn't have scheduled dental care based on a finding of gingivitis alone, and anyway that sort of cleaning IS part of routine dental care in a normal healthy dog. So I've come to realize they skimp on reimbursement. I haven't discontinued yet because I hope that perhaps the insurance will prove itself when there are real health emergencies that are costly to address. I'm not holding my breath.

Insurer: Spot

By: ZYC

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