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We have had Bella since she was 8 weeks old. We should have had insurance on her since she was 8 weeks old too! At about 6 months, she got so sick we thought she wasn't going to make it... almost $3,000 later and we got her some insurance. Bella is enrolled in an accident and illness plan. In the 3-1/2 years we've had pet insurance we've made mulitple claims (IE: eating string and having severe digestive issues, being bitten by another dog, once she even slipped out of her collar and launched herself out of the back of a truck!). It is easy to file claims and track them online. The time frame for receiving reimbursement checks is quite reasonable. Bella is a member of our family and I want to know she is as protected as everyone else. Knowing I have coverage on her gives me peace of mind. I would do anything for my dog and having insurance on her just makes it a whole lot easier telling her vet to do whatever needs to be done to make sure she's OK a lot easier!

Our Italian Greyhound is extremely petite (7 lbs) and has gone through quite a tough year with double breaks. Pets best really cares about helping take care of animals. They don't claim to cover injuries and then somehow not cover them. I am amazed at how quickly they respond to your claims and process them. They make every attempt to help to make a difficult time easier, the claim form is very easy to fill out, and if you need to contact them they are always there for you to assist in anyway possible. I searched around for insurance and Pets Best is absolutely the best if you own an Italian Greyhound. They do not exclude you just because this breed is fragile. I love Pets Best and owe my dogs recovery to not just Katonah Bedford Veterinary Center, Dr. Hart and his wonderful staff but also Pets Best for helping to make his surgery possible. I will never be without Pets Best or Dr. Hart and his crew.

We have 2 pups that are covered by Embrace - both young, but seemingly always at the Vet's office! Embrace has been great about not only addressing our claims in a timely manner, but also reaching out to us promptly if there has ever been any concern on our end. The staff constantly emails us with updates, and also asks about how are pets are doing by name. They feel like an extended part of the family - taking care of our Lucy and Ollie as well as we do :)

Shortly after submitting my wellness claim for Sho-na's spay procedure, I had my reimbursement direct deposited into my checking account. By shortly, I mean within a week! Thankfully, I've only needed to use my Wellness insurance. No injuries or illnesses "yet". But if that does happen, I'm confident Embrace would be right on top of reimbursing! I'm very pleased so far.

Embrace has been great in helping me with my dog, Mookie's, insurance coverage. Any question I have i get a quick response. I just received my first reimbursement check and was pleased at the coverage. Even when one of my claims was lost I wrote a couple e-mails and the issue was taken care of. I am very pleased with Embrace!!! I did a lot of research on various insurances before I went with Embrace. I picked Embrace because of the reviews I had read, and because they have the best coverage. Thanks, Embrace!!!

I've had Embrace for a little over a year on both of my dogs and submitted a wellness claim and within a week I heard back and the check was in the mail. Everyone I've dealt with has been very helpful. I'm still waiting to hear back on another claim and will provide more feedback once that has been addressed.

A few years ago, my husband and I went to an "adopt-a-thon" at our local shelter and came home with Ernie - a loud and fiesty black and white spotted cat. New to pet ownership, we didn't even think about pet insurance. A few months after we brought him home, Ernie's curiosity sent him to the emergency room with a broken front leg. We knew we would do whatever we needed to to help Ernie get better but we were amazed at how much it cost us! This sent us on the hunt for pet insurance. There are many options out there but we were drawn to Healthy Paws because not only did they offer affordable and thorough coverage but we loved the company's commitment to working with shelters and helping animals to find homes. I have also been very impressed with Healthy Paws' customer service. Based on my own experiences and those of my family and friends who are also insured with them, it is clear that the focus of Heathy Paws is really on the health and happiness of animals and their families. It is a comfort to know we will be taken care of should our crazy kitty decide to use up another of those nine lives!

Claims payments are fast, easy to make a claim. Able to talk with a real person (who speaks English and is not from a call center in Asia); able to answer questions about coverage. And, claims are paid FAST!

Our dog Bella was attacked by a neighbor's dog and we took her to the emergency vet where she had surgery and drain tubes put in. She healed quickly and is healthy again. Knowing we had the pet insurance gave us peace of mind.

Our dog has continuing coverage on his policy. Our vet feels that prevention is worth a pound of cure and wants him to use ear drops for yeast once a week. We have had the scrip refilled 3x and each time it seems to take longer to get reimbursed. Also, I think a note in the file should suffice so that the doc does not have to continually fill out forms.