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This company was great to work with.
This company was great to work with. Eli-the rep took a great deal of time helping me decide on a policy for my 12 year old dog He was knowledgeable, patient and very nice. I signed up for the policy, even though I suspected my dog would probably only live a couple more years. But she was happy and I wanted to be able to afford unexpected expensive vet care if needed. Unfortunately, she died later that evening -after signing up for insurance. She had been fine that morning. Embrace kindly refunded my payment since she died unexpectedly. Not sure I will get another dog but if I do, I will certainly get insurance through Embrace. Customer service reps were all great!
Insurer: Embrace
By: Peggy
I insured my kitten and took him to his…
I insured my kitten and took him to his first appointment. I got the wellness package and it has paid off getting his vaccinations and he'll be getting neutered in a few weeks. He also has had a couple kitten mishaps that would have cost me a couple grand had I not insured him! I highly recommend pet insurance.
Insurer: Embrace
By: Customer
Horrible experience at the vet, but an easy claims process with Embrace.
After a horrific experience (for me and my dog), I was surprisingly pleased that the claims process was so simple. I filled out a simple form on the Embrace website, uploaded the bill, and - voila! I was approved very quickly and the money was sent to my account a few days later. Thank you, Embrace, for making it so easy.
Insurer: Embrace
By: Betsy Hutchings
The customer service was fantastic
The customer service was fantastic. He explained everything to us so well and was able to help us get the best plan for us. He explained that the reimbursement part comes by really fast so we wouldn't have to wait long.
Insurer: Embrace
By: Vanessa Lynn Cahill
Excellent experience with Embrace
We are very grateful to everyone at Embrace for always processing our claims quickly and accurately, each time with excellent communication and updates. Our dog was very ill toward the end of her life and Embrace was there with us through the end.
Insurer: Embrace
By: Melynda
FAST!
I submitted a claim and by the time I checked on it, we were already reimbursed!
Insurer: Spot
By: Melinda Lawford
Quick to respond
Quick to respond. I lost one of my claim checks and they reimbursed me ASAP.
Insurer: Embrace
By: Nya Jones
Eugene’s Health
The reimbursement process was very user friendly and my claim was approved quickly and I received my reimbursement within a few days of being approved. Thank you Prudent Pet Insurance.
Insurer: Prudent Pet
By: roelfgyahoo.com
Unfortunately
Unfortunately, it is too difficult getting a representative on the phone, Everything cannot be resolved on line and by chat.
Insurer: Embrace
By: Pat
The guy that helped me I wish I asked…
The guy that helped me I wish I asked for his name and if I did I forgot his name, he was so helpful. He helped change my email, corrected my user name and told me how to update my password. He stayed on the line and walk me thru to upload my claim.. This is five star customer service. Thank you Thank you Thank you.. service was either 10/22 or 10/23/24
Insurer: Embrace
By: Cindy arias