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So far I haven't had a big claim and I hope never to have one. My injury claims have been for wellness and small things like ear infections and a sore back. Every one has been handled promptly with awesome customer service. Everyone is incredibly professional and friendly. I've had Embrace for two years for both dogs.

Mercesdes, our 10 week old great pyrenee puppy, recently got ahold of a fallen glass Christmas tree bulb and upon breaking it in her mouth swallowed the majority of the ornament. We'd gotten Trupanion for added protection, we thought we wouldn't need. All dogs can have unexpected health problems that cost a great deal of emergency vet. care, and Mercedes needed this immediately. The specialists had to do surgery on her, and there was no way we could have afforded it, but Mercedes insurance company promised to pay over 90 percent. Well, we just received notice within a month, that over $3000. worth has been covered. We are elated and very grateful. Thank You, Trupanion!!!

Mercesdes, our 10 week old great pyrenee puppy, recently got ahold of a fallen glass Christmas tree bulb and upon breaking it in her mouth swallowed the majority of the ornament. We'd gotten Trupanion for added protection, we thought we wouldn't need. All dogs can have unexpected health problems that cost a great deal of emergency vet. care, and Mercedes needed this immediately. The specialists had to do surgery on her, and there was no way we could have afforded it, but Mercedes insurance company promised to pay over 90 percent. Well, we just received notice within a month, that over $3000. worth has been covered. We are elated and very grateful. Thank You, Trupanion!!!

We've been pet owners for 4 months with a 6 mth old Chihuahua named Harlie. Because of the disparity of price structures and reimbursement schedules between insurance companies, our search for the best insurance coverage actually began by first realizing finding a Vet with a good reputation with reasonable fees was the first step. We found that spaying in our geographical area ranged from $170 to over $400+ for Harlie--quite a spread for the same procedure. By finding a Vet with reasonable rates we assured ourselves of getting the best reimbursements from any insurance plan we selected. We decided not to go with a company with a benefits schedule such as the VPI plan which has several pages of very confusing medical codes and procedures broken down into 2 columns that I couldn't figure out even after speaking with their rep. Then there's the long list of exclusion medical codes that I'm sure seem small, until you find your pet falls into one of those areas when it comes time to file a claim! Embrace seems to have a well balanced plan that will cover the high cost of an emergency treatment, while also providing great Wellness coverage benefits--better than any other plan we looked at. Embrace also allows you to tailor your deductible and co-pay to further reduce your premium should that be an issue for you. So far, the claim process has been very simple and reimbursement times have been reasonable (within 2 weeks). The staff sends status emails every step of the way o

I bought the insurance and a year later my dog had to have an ACL which is common on small dogs. Since 2 years previous tot he insurance he had it on the opposite side, ASPCA concluded it was a preexisting condition. ASPCA never mentioned in their advertising or comments that such a thing could occur other than 6 months. It cost me over $2000 and when I complained, ASPCA would not even respond. ASPCA are a bunch of groups conning people who own pets with no real caring. Use another insurance company. DON'T GET RIPPED OFF.

My dog has had health issues since the 2nd month I had him. I got health coverage for him after his first incident and have had more medical situations with him than I can count and Pet's Health has covered them all. I recommend pet insurance to all my friends and family!!!!

I am 62 yrs. old and have had dogs ALL MY LIFE and as we all know they are VERY EXPENSIVE. I decided to finally get pet insurance on my current dog Jack several years ago and I chose Embrace. They have surely been a blessing. Thank you Embrace for your EXCELLENT service!

My vet faxed a well claim for our golden Retriever on Jan 19th. I received a confirmation that Embrace received the claim a few hours later.I just received an email, on Jan 27th, stating that I should be receiving a check within 10 day. I had VPI insurance for out previous dog and I am very happy that I found Embrace.VPI took much longer to process claims.

I have had insurance for 6 months for my lab pup. response time regarding claims is fast and efficient. E mails are sent letting you know how the claim is progressing. Friendly and courteous. I am glad i chose Embrace as my pet's insurer.

I have never had pet insurance before. When I got my first American Mastiff, other AM owners suggested that pet insurance was of great importance. After several really good reports about Trupanion, I chose their policy for my dog. 4 months ago, I found out that she had an acl tear. The surgery was quite expensive and Trupanion came through like a champ. When I got my second AM, he was immediately added to my policy. I am retired and have a fixed income. Knowing that I can always care for my pets in the best way is a wonderful feeling. Thank you Trupanion.