154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

341,925 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,683 reviews

4.9
Healthy Paws

10,937 reviews

4.9
Fetch

5,158 reviews

4.9
Trupanion

58,918 reviews

4.9
Pets Best

14,584 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

December 09, 2024

Claim

The claim was received and reviewed in a timely manner. I was notified that a check would be sent and then if I wanted to set up direct deposit I could to receive my refund quicker. Never a long wait to speak to someone in customer service. Always very friendly and helpful.

Insurer: Embrace

By: Rita Larkin

Verified December 09, 2024

A very quick turnaround

A very quick turnaround. Thank u so much.

Insurer: Fetch

By: Donna

Verified December 09, 2024

First time claiming benefits

I'd never had to use Fetch before so I want sure what to expect. I've filed 4 claims for my sick dog. Pretty easy online to submit and review my claims. Didn't take long to get claims approved.

Insurer: Fetch

By: Linda

December 09, 2024

They will deny every claim no matter documentation

Denied all claims ranging from eye infection to stomach blockage, we were "insured" with embrace and still had to pay over $5000 in vet costs. Paid over a $1000 on premiums for basic coverage on our two cats from our local shelter. They were 10months old and had medical documentation from before. All was submitted. Ripoff company, they dont care about your animals. Edit- since posting they have now processed my over year old claims with less than a 50% reimbursement. You need to fight them to do half their job i guess.

Insurer: Embrace

By: Austin Fontenot

Verified December 09, 2024

Fetch

THE reviews have been done in a very timely fashion. Ease of making claims has been very good.

Insurer: Fetch

By: Joshua

December 09, 2024

One two three

1. I asked my vet to email a copy of my bill 2. uploaded to the P.B site and forgot all about it. 3. When I went to check my bank account later in the week P.B had already made the deposit!

Insurer: Pets Best

Veterinarian: Dog & Cat Hospital

By: Antinette

Useful
December 09, 2024

Not happy that I had to call to discuss…

Not happy that I had to call to discuss cancelation and then my last claim was re-reviewed and just like that I get paid for services that were "missed". If I can't trust the review process to find reimbursable procedures then why do I have this insurance?

Insurer: Embrace

By: Henry Hank Robert Wiese

December 09, 2024

Yukon's care

Our dog required emergency surgery and luckily came through well, our claim submission was very easy through Healthy Paws and was reviewed very fast.

Insurer: Healthy Paws

By: sonya

Useful
December 09, 2024

Definitely not happy

I've had pet insurance since my dogs were puppies. I switched to metlife because my husband got a discount through his work. I had healthy paws, and they were great! Metlife? I feel scammed. I filed a claim back in Feb of this year and the bill went towards the deductible. Now, I filed a new claim, and again, this bill went towards the deductible? How and why? I've emailed them asking them, but I get no responses. About to call them, but I'm sure I'll get the run around. So far, in definitely not happy with this company.

Insurer: MetLife

Veterinarian: VCA Animal Clinic

By: Michael

Useful
December 09, 2024

No problems with older dog surgery approved

They were fast with pre approval for the surgery to remove a growth … thankyou

Insurer: Peppermint

By: And

Useful

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