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I have never had pet insurance before. So when I got my next dog I decided to get pet insurance. I had Trupanion insurance for 2 years with no claims. The price jumped from $37 to $65/month for a 3 year old mixed dog.I cannot tell you how the handle claims since I never had one.The rate adjustment is due to technological advancement not the age of the dog they assured me. So watch out for the price increase in 2nd year. I am not happy and will be looking elsewhere.

When we got our last dog, we decided to get pet insurance. We are retired and on a fixed income. Our last dog had lots of problems and our vet bills were frequent. So far we have had two expensive emergencies. One was poisoning from mushrooms and the other was from eating grapes. The latter also met an overnight stay at the vet hospital. We probably would have to consider not having pets if we didn't insurance.

My claims have been denied and I have lost hundreds of dollars. A specialist made a mistake on an onset date of my dog's allergies but he didn't respond in time so not only were his claims denied, but every allergy claim ever made on this dog will be denied. It doesn't matter that the vet said he made an error and the onset date was NOT before the policy. They will never pay an allergy claim. They even denied a yeast ear infection stating it was an allergy...

At the present time I am very disappointed in the service fromn Pets Best. For one thing ...do not like to leave messages and think a live person to talk to would be an obligation of the company for their customers. Would like to discuss the decision of claim.

I have been extremely impressed by the response to my phone inquiries for information and assistance. The staff has been clear, concise and supportive. The claim service is second to none!

So far I had only one claim after my deductible and everything went very smooth! The customer service is outstanding and very responsive. The claim money after Co-Pay was deposited quickly into my bank account! So far I am very happy with Embrace Health Insurance! I hope we won't need it again but it sure gives some peace of mind to have it in place!

My saint Bernard has had two gastric surgeries, pneumonia, and hypothyroidism. I have had good experiences with the customer service, only one claim quibble, and everything else paid back to me promptly after the claims were filed. We have had over 10,000.00 in vet bills in two years, so I am renewing and probably upgrading from essential plus to wellness. I wish I had done this from the start, since all things cost so much more with giant breed dogs.

I purchased your insurance on both of my Irish terrier pups, male & female littermates. Healthy and no problem for about two years, and then things started to happen. Baxter developed auto-immune disease, almost lost him. My vet took over, and after various heavy medications and tests, he recovered. Pets Best paid 80%, as advertised. He later developed an intense allergy, itched everywhere. After Tests and medication, he is well on the way back to normal. Pets Best paid 80%, as advertised.Maggie, our girl dog planted a kiss on me, and I noticed bad breath--highly unusual. I looked inb her mouth, and found a yellow tooth, and discolored gum above it. The vet found a busted tooth, had to be pulled. Thc claim is currently in process, but I habve no doubt that it will be paid 80&, as advertised. It would be foolhardy to own a dog without Pets-Best Insurance--my opinion. Thank you.

I am so glad we have Healthy Paws Insurance for our dog. When Cooper mysteriously started vomiting we had to make an emergency trip to the animal hospital. It was comforting to know that we didn't have to turn down any diagnostic tests. He had stays, barium tests, blood tests and had to stay over night. The claim form could not have been easier to fill out. All I had to o was print out Cooper's custom form, get a vet signature and attach a receipt. That's it! I had a check within a week. So easy!

OUr 10 year golden was diagnosed with a torn ACL. We submitted our claims and immediately recievedconfirmation that theyhad been received and were being processed. Within two weeks we received our checks. We alos recieved courteous phone calls from Trupanion to let us know that our cliams were being processed and the checks were on thier way. The service was suberb. Having insurance gave us the confidence to select the best care for our golden. She is now a puppy again walking on four legs within five weeks. Thank you trupanion,