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We have had Trupanion for over ten years with another dog.
We have had Trupanion for over ten years with another dog. When I called about adding another dog everything was explained to me and additional options were given without asking.
Insurer: Trupanion
By: Walter
Your employee was friendly and very helpful.
Your employee was friendly and very helpful.
Insurer: Trupanion
By: CJ
Anyone I ve ever dealt with is always kind helpful and quick to respond to emails.
Anyone I ve ever dealt with is always kind, helpful and quick to respond to emails.
Insurer: Trupanion Canada
By: Sarah
because trupanion has always been there for my dog Bella
because trupanion has always been there for my dog Bella
Insurer: Trupanion Canada
By: Ronald
I am very impressed with how user friendly Trupanion is.
I am very impressed with how user friendly Trupanion is. That I can choose the plan that works for me and I always receive friendly service and quite prompt responses.
Insurer: Trupanion Canada
By: Cheri
I have been happy with the speed of the claims and how you keep the customers informed
I have been happy with the speed of the claims and how you keep the customers informed
Insurer: Trupanion Canada
By: Mary
I have found it a challenge to receive any updates on my claim.
I have found it a challenge to receive any updates on my claim. I have sent the form twice now and am yet to hear anything back. I am beyond frustrated with this lack of customer service. Someone needs to take responsibility for this claim. Thank you.
Insurer: Trupanion Canada
By: Maria
I was very impressed with the service and efficiency of our claims.
I was very impressed with the service and efficiency of our claims.
Insurer: Trupanion Canada
By: Christine
Jonathan was great to deal with and speak with over the phone.
Jonathan was great to deal with and speak with over the phone. Very polite and courteous. I haven’t yet had to use the services so don’t know how it will be when needed
Insurer: Trupanion Canada
By: Julie
Kat was super friendly and helpful!
Kat was super friendly and helpful! Seamless, quick experience.
Insurer: Trupanion Canada
By: Allison