154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 23, 2020

Great coverage and even better customer service.

Great coverage and even better customer service. Sarah was very quick and helpful with everything that I needed.

Insurer: Trupanion

By:

Useful
Verified September 22, 2020

So glad we have HealthyPaws!

So glad we have HealthyPaws. Awesome claims service and they really came through when our poor pup needed major surgery on both his hind legs. Highly recommend them!!!

Insurer: Healthy Paws

By: Janis

September 22, 2020

Not Hapy

The claim process was not the problem the decision to deny my claim was. We received our puppy on July 18, 2020. She was born on April 30, 2020. The person we got her from had her vaccinations up to that point administered by her vet. The vet also did a blood test and recommended we have an acid bile test when we got her home. At no time was a diagnosis made. There still has not been a diagnosis. We have a new puppy and have insurance to make sure any of her needs are taken care of. It is very disappointing that our claim was denied. I don’t believe it was a fair decision. We will be cancelling our policy since it was absolutely useless.

Insurer: Pets Best

By: Mary

Useful
September 22, 2020

Don't Bother!

After 11 years of paying premiums (over $4,000!) Pets Plus Us denied my very first claim - because my dog's surgery was not the result of an accident (getting hit by a car appears to be all they will cover). What a waste of good money and this company has no compassion whatsoever!

Insurer: Pets Plus Us

By: Sharon

Useful
September 22, 2020

Look no further than Pet’s Best for excellent insurance!

Pet’s Best is truly The Best Insurance on the market! I’ve never had a negative experience, they clearly explain payment decisions. Look no further if you want the Best in pet insurance!

Insurer: Pets Best

By: Wanda

Useful
September 22, 2020

You made this easy during a time that was difficult for us.

I would and have recommended Trupanion to family and friends. It was great to be able to talk to someone multiple times in the middle of the night - double checking that things could be covered or what was the process. The agents were always caring, thoughtful and understanding that I was not at my best because I was worried about George my dog who needed emergency surgery. They helped make things easier and helped make it easier for my vet to set up a direct payment from them in these particular circumstances. A Thank You to all of the phone agents I spoke to - you represent the company so well.

Insurer: Trupanion Canada

By: Rhonda

Useful
Verified September 22, 2020

Pleased

I am pleased so far.

Insurer: Prudent Pet

By: Deneen

September 22, 2020

This nsurance never pay for your claim.

I'm disapointed to get this insurance.the claim proccess is too long,they do not pay for your pet treatment by telling it's not under insurance coverage.suppose we take our pet for getting massage or wellness.

Insurer: Pets Best

By: Farzaneh

Useful
September 22, 2020

Very Good Insurance, costs more, but it’s worth it!

Helpful and kind. The people at Healthy Paws have been wonderful through my dog’s illness. I wish my own medical insurance was as accommodating as my Labrador’s!

Insurer: Healthy Paws

By: Peter

Useful
September 22, 2020

Con artists take your premium and denies all claims

worst company ever, Cesar Milan should be ashamed being associated with this company. Our pup suffered a stroke, and every bill was denied stating pre existing condition. How is a stroke a pre existing condition. A stroke happens suddenly, glad this insurance company has the expertise to show a sudden stroke is pre existing. They need to share this with the rest of the medical field, so we can treat it before someone else suffers one.

Insurer: Spot

By: BRIAN

Useful

Compare top pet insurance providers plans.