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Great customer service, respond in a timely manner. I now regret that we didnt have insurance coverage on our last dog.

We have two dogs, and both are relatively young (one is 5 and one is 4). In discussions with friends, I found out they had pet insurance and it had been a lifesaver when her dog required ACL surgery. Something kept nagging at me to get pet insurance, and I am so glad I did. My 5-year old Husky ended up having extensive medical issues, that we NEVER would have anticipated. Embrace has been AMAZING through the whole process. The customer service is amazing.

I have been thoroughly pleased with my Trupanion experience. I recommend them to everyone who says that they're interested in pet insurance.

I have been thoroughly pleased with my Trupanion experience. I recommend them to everyone who says that they're interested in pet insurance.

Once again I have received a superbly prompt and professional processing of my claim for one of my kitties. Laura Bennett is great! I am very happy with the work of the Embracers, and with the direct deposit of the refund being so convenient and quick. The one exception to my otherwise excellent experiences is that I believe a medically-prescribed item for my cat should be covered which isn't: Kristalose is being called a "supplement" - but in the case of my cat it is being used as a medical *treatment* for serious constipation tendencies. The Kristalose is necessary *in addition* to my cat's prescription food specifically designed to aid her digestion. I was unpleasantly surprised that the Kristalose is not covered, especially because it is *prescribed* by my cat's veterinarian and I have to buy it about every 2 months on an ongoing basis or my cat starts getting *sick.* So while usually I give Embrace a "10" in my ratings, this time I'll have to go for an "8" because of the Kristalose non-coverage issue.

Our cat just had yet another surgery and theraputic cancer fighting vaccine to combat his maligent melanoma. Embrace approved the claim with out any hassel. They really have been a great company to do business with. We couldn't be happier.

I am very sadden that Healthy Paws will not cover my dog's claim. Both my Vet's warned that the pet insurance industry is much like the human health insurance industry and many times that they don't cover claims. How right they BOTH were. Buyer Beware!!!!!! My dog got a skin allergy after eating something 2 days after the waiting period ended and because of that, they won't cover the insurance. This is a "newer" pet insurance company on the market and that brought down their ranking but I thought that they had good reviews. I took a chance and got blind sided. DO NOT GET THIS INSURANCE. SAVE YOUR MONEY! They haven't paid for 1 CLAIM!!!!!!!!!!!!!!!!!

Sandi ingested toxins, was hospitalized and remains on medication. Our lastest claim was for pills. Our Vet submitted report, Trupanion acknowledged receiving the claim immediately. They reviewed and confirmed paying 90% of the cost. Claim was submitted and payment received promptly.

Sandi ingested toxins, was hospitalized and remains on medication. Our lastest claim was for pills. Our Vet submitted report, Trupanion acknowledged receiving the claim immediately. They reviewed and confirmed paying 90% of the cost. Claim was submitted and payment received promptly.

I became a Pet's Best policy holder in November of 2011. At the time my 1 year and 3 month old American Bulldog had a torn ligament in his knee. The Vet told us that surgery would be the best for my dog because he was concerned about the knee becoming a problem for my dog in his later years. The surgery was done at the same time in November that our policy took effect. The insurance did not cover this surgery and we where fully aware of that. At Christmas (over a full month and a half later) our bulldog started limping on his front left paw, so we took him in on 12/26/2011. The vet did not seem very concerned and treated the dog for an infection. His next check up was in a week on 1/2/2012. We came in for the check up and were floored when the vet told us that they thought J-Beau had cancer. We asked the vet for his opinion on our best options. He told us that there is a cancer specialist in Knoxville, Tenn. that could diagnose and maybe give us a selection of treatment options. So we drove from Peachtree City, Georgia (25 miles south of Atlanta) to Knoxville, Tennessee that very day. The Vet in Knoxville made the diagnoses of bone sarcoma after doing a biopsy. The vet also said that this seemed to be a very aggressive tumor in J-Beau's shoulder. The specialist also told us that amputation was J-Beau's best option for survival. We scheduled the earliest appointment possible for J-Beau's amputation. A few weeks later J-Beau started chemotherapy. Now in the mid