217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best Decision Ever
I am so glad we decided to get Nationwide insurance for our dog! The ease of filing a claim means that I can submit before I leave the vet.
Insurer: Nationwide
By: Lisa
Customer service during renewal was fast and easy
I converted my account from a personal one to the one provided by my company. The support person on the phone took the time to explain the differences to me so I could make an informed decision. Thank you
Insurer: Nationwide
By: Maria
All our girls are covered by Embrace!
I 'd thought that shopping for health insurance for the dogs was the most "Yuppie" thing I'd ever done, but over the past six years it's turned out to be well worth it. As vet bills climbed (and our vets have rightly earned it!), we needed to insure our pets. Embrace had reasonable rates and a great word-of-mouth reputation from my friends in the Boykin world, and I was impressed by their bright, well-trained employees. Sold! Over the years, Embrace has deservedly grown, but they've maintained their stellar customer service. We seldom speak to our initial agent, Deidre, now, but all who answer the phone are kind, caring, and efficient. And though the payout time has gotten a wee bit longer over the years, the "embracers" at the other end of the phone have guided us through the claims process so that we've never had a claim questioned or denied. During this final struggle to save our girl's life, they've helped simplify the claims, and have been paying them out quickly. And everyone we speak to is so empathetic, we truly feel we've been "Embraced.." We wouldn't go anywhere else!
Insurer: Embrace
By: Susanna
Read the fine print
We like the app and the fact that they have a wellness option to add. However didn’t realize how limited the wellness option was especially for a puppy who sees the vet often. Read the fine details.
Insurer: Pets Best
By: Taylor Drahos
Caring about your pet insurance
Thank you for being to easy to work with!
Insurer: Nationwide
By: carolyn
Caring, competent staff and super easy process from start to finish.
The caring customer service staff at Healthypaws provided rays of caring sunshine during the nightmare of our dog being run over by one of our employees. When I called in to ask a question or check the status of my claim, I had a competent and empathetic ear on the other end of the line. I was truly surprised at how much of our claim was reimbursed. I used to think pet insurance was a frivolous investment I would never use. Boy was I proved wrong when our golden Sandy was the picture of health with zero preexisting conditions at age 6 when we added a new puppy to our family. We decided to get insurance for the puppy and then said why not do the same for Sandy? Six months later Sandy was run over and required major hip surgery. I now recommend pet insurance to anyone with pets as life changes in an instant, emergency medical care is costly and getting reimbursed is sometimes the only good thing that comes out of tragic situations with your furry loved ones.
Insurer: Healthy Paws
By: Heather
I’m thankful for the service
I’m thankful for the service, but highly dissatisfied in the waiting period for reimbursement. 25-35 days after submitting a basic wellness claim is terribly too long for a waiting period. I also still have not received my Amazon gift card for referring a friend. I will not be referring any more friends after this experience. I’m seriously considering cancelling my membership.
Insurer: Pets Best
By: Aviana Danekas
Excellent care for both our furbabies…
Excellent care for both our furbabies when we have experienced medical concerns. Thanks Trupanion you are truly wonderful.
Insurer: Trupanion Canada
By: Shelley & Al
Fast and efficient service
Fast and efficient service, along with helpful support staff who truly care about my pet.
Insurer: Trupanion Canada
By: Sandra
Our recent claim was seamless
Our recent claim was seamless, our vet dealt with submitting and we simply paid the balance. It relieved quite a bit of stress during a very stressful time. Our cat recovered, thankfully, and our coverage allowed us to ensure he had the best of care. Thank-you so very much!
Insurer: Trupanion Canada
By: Craig