208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So Easy & So Quick!
The claim process was so simple and the payment came so quickly! Wish my own health insurance worked like this!
Insurer: Pets Best
By: Beth
Great Insurance
I have two puppies. One puppy is mischievous and always in to everything. We have had to go to the veterinarian multiple times. When I submitted the bills to the insurance company, they kept me informed of the process and were prompt paying the bills.
Insurer: Pets Best
By: Debra
Compassion
When all was said and done, I had to let my beloved cat go. I eventually submitted the vet bills. Once everything was processed, I was going to make the sad call to cancel the insurance. When I received the statement for the last charge, Pets Best acknowledged the passing of my pet. I was also informed that they had cancelled the policy. I appreciated this so much. Compassion is part of their service and eased a little of my journey through grief. When the time comes to open my heart and home to another pet, I'll use Pets Best again.
Insurer: Pets Best
By: Carin
Long processing time
Submitting a claim is easy, checking it is also easy only when you log into your account on a desktop. The process time is long, I do t think it should take that long to process
Insurer: Pets Best
By: Katie
First time
We have been with pets best for a few years and never had a claim. Unsure of how to file I called and asked. I was emailed full simple instructions to file. It was taken care of very quickly.
Insurer: Pets Best
By: Ruth
Love your service!
this is my first time utilizing a pet insurance plan. I love how easy it is to make a claim. Payments are made quickly and I couldn't be more pleased!
Insurer: Pets Best
By: Micki
Super easy
Super easy to do easy to understand why your refund I just wish you would send emails every time the claim goes to the next stage but otherwise 10/10 would recommend
Insurer: Pets Best
By: Michael
Your customer service folks are friendly and helpful
Keep up good service
Insurer: Nationwide
By: Lynn
Flawless Experience
I have nothing but praise in regards to all my interactions with FiGO. I only wish they covered humans!
Insurer: Figo
By: Craig
So impressed with Trupanion's coverage for our Basset Hound's second Enucleation (eye removal due to glaucoma)
Our old Bassett Hound Freckles has been covered by Trupanion for most of her life. She's been high maintenance during her sunset years. Trupanion has been excellent covering medication for various conditions and most recently her second eye removal surgery due to glaucoma. Trupanion coverage and speed was excellent. The surgery was over $1100 but we only paid $105. What I love the most is the peace of mind that we can do what is best for our dog.
Insurer: Trupanion Canada
By: Ceri