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We live on a ranch with our active three dogs. Unfortunately, when the weather warms up in April and early May, we have a problem with rattle snakes coming out of their hibernation. Each one of our dogs have been bitten and we have been lucky enough to get them medical treatment in time. The ASPCA Pet Insurance Accident Plan has been a lifesaver for us and them because the expense for this kind of treatment is at least a couple thousand dollars. Bee stings, torn nails, and stepping on sharp objects are all covered on the Level One Accident Plan, so it makes good economic sense to have this level of coverage. Thank you ASPCA for being so friendly on the phone.

I purchased an insurance policy last month for my dog - essentially to cover expenses in the event of a major accident or illness. So I can't comment on the insurance plan since I haven't needed to use it (and hope I never do). I also purchased the Wellness plan and submitted a claim (annual vet visit, shots etc). Customer service is excellent. Promptly acknowledged receipt of claim, how long it would take to process, etc I received confirmation of reimbursement last nite. The entire process took about 10 days and I am happy with how easy and effortless it was.

Very fast responce to claims for luckys flea meds.

This is my first experience with pet insurance, so I did quite a bit of research before choosing a plan. I really like the wellness option of this policy, it is similar to a health saving plan with the insurance kicking in 50% of the benefit - can't beat that. I have submitted one claim for my puppy's first vet visit and my entire visit was covered by my Wellness benefit. I appreciate the personal communications I receive from the company and also today I received an alert about dog food recalls, which was very timely, since I am in the process of transitioning to a new kibble. I am liking this insurance and will recommend it to my vet.

I did not believe it until the insurance paid me 90% of the expenses after the doctor visit. I am a very happy customer

I did not believe it until the insurance paid me 90% of the expenses after the doctor visit. I am a very happy customer

Scanned and submitted the claim by email. Was not a major claim. Handled fairly and the agent kept me informed about the status.

Awesome!! Very professional, effecient & prompt

Awesome!! Very professional, effecient & prompt

i like the security of knowing my dog is covered, but the rate that expenses can pile up is astonishing. i just would like more per incident coverage. i was told that at the next renewal of my plan i can get twice the per incident coverage for about the same rate i am paying now. i would also like to see the expenses covered more, they always have an excuse to not cover part of most expenses.