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Both representatives I spoke to were extremely helpful and very friendly.
Both representatives I spoke to were extremely helpful, and very friendly.
Insurer: Trupanion Canada
By: Moira
Carmen was very pleasant to speak with and was very informative.
Carmen was very pleasant to speak with and was very informative. She was very calm and clear with her explanations and took the time to address all my concerns. Cassie was great too! Great staff at Trupanion, they really make you and your pet feel like family. I’m really happy I chose Trupanion.
Insurer: Trupanion Canada
By: Maria
Surprise Service
Contact with customer service rep , friendly service .
Insurer: Trupanion Canada
By: Katherine-Paige
Good experience and knowledgeable associates.
Good experience and knowledgeable associates.
Insurer: Trupanion Canada
By: Michael
Great friendly knowledgable person when I made my first claim
Great friendly knowledgable person when I made my first claim
Insurer: Trupanion Canada
By: Blair
Great service friendly and able to address all questions I had .
Great service , friendly and able to address all questions I had . Expressed concern for wellbeing in my pup :(
Insurer: Trupanion Canada
By: Jennifer
I have been with Truepanion for over 10 years with both my ragdolls.
I have been with Truepanion for over 10 years with both my ragdolls. Fortunately, they have been quite healthy but on the occasions I needed help, you were there. Over the years, I have recommended you to several friends. I make a point of telling them that I would never forgive myself if I had to have them put down because I could not afford the vet bills. Some people say they put away what they can each month in case of emergency but in many cases, the money gets used for something else or it is not near enough for what they need. In 10 years, the premiums have increased but so have the vet bills. The staff have always been exceptional and the premiums worth every cent and more.
Insurer: Trupanion Canada
By: Nancy
I love the customer service but do have some uncertainty in regards to claims being covered or not
I love the customer service but do have some uncertainty in regards to claims being covered or not
Insurer: Trupanion Canada
By:
Impressed with Trupanion's service!
I was very impressed with how quickly my claim was received and reviewed - all within 5 minutes. Even before I had left the vet clinic, in fact while I was preparing to pay for the visit, the receptionist informed me that the claim had been approved and my invoice reflected the portion that Trupanion had paid and what I still needed to pay. I truly appreciate your promptness....you took away a worry in a worrisome time. Thank you!!
Insurer: Trupanion Canada
By: Linda
Just told my sister about you She signed up with you Ann Mallory
Just told my sister about you She signed up with you Ann Mallory
Insurer: Trupanion Canada
By: Joseph