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always fair, prompt and professional

We have had ASPCA Pet Insurance now for over 3 years and have been so satisfied with the service we have been given! Our first Dachshund Marco was adopted from Florida Dachshund Rescue at 7 years old. Unfortunately at 9 he was diagnosed with liver cancer and ASPCA was there with us during this difficult time and handled our claims in a very timely manner and even when he passed away all those expenses were covered and we even got a personalized card from them expressing their sympathy. That meant so much to us! We now have a 4-year old Dachshund named Happy from FLDR and have new joy in our lives with him and with the higher coverage we even get back some of the money we spend on his maintenance meds for flea and heart-worm protection and other meds he is taking. The response back to us for our claims is very quick and if we have any questions at all we can call and speak with a representative who has always been kind and understanding and knowledgeable about our plan. We are so grateful to have ASPCA Pet Insurance and recommend it highly to anyone that has a pet! Thank You!

I have never had health insurance for my dog before. I compared every insurance company out there and their policy options as well as prices for pet insurance policies. I chose to go with Embrace because I they had the most reasonable prices and I liked that they offered various options with the wellness program. I recently submitted a claim and I am very satisfied with the prompt and courteous customer service. I have had animals get sick before and I did not have health insurance for them and medical bills were astronomical. Knowing that I could not afford medical bills if my dog got sick or injured I knew I needed to get health insurance for him. The low monthly premium is well worth the money and the peace of mind that I have insurance in case my dog is sick or injured. I will and have recommended Embrace to other people as well as my veterinarian and his clients.

I would like to put on record how delighted I am with the service I have received from Trupanion Pet Insurance. They not only reacted extremely quickly to my requests, but throughout the whole process they have kept me informed of what is the next step. Then without hesitation, I have received payment within 14 days! I wish "human" insurance companies would react this quickly to claims! 5 start service, thank you & well done!

I would like to put on record how delighted I am with the service I have received from Trupanion Pet Insurance. They not only reacted extremely quickly to my requests, but throughout the whole process they have kept me informed of what is the next step. Then without hesitation, I have received payment within 14 days! I wish "human" insurance companies would react this quickly to claims! 5 start service, thank you & well done!

This is a wellness exam. Bascially all charges were handles, as I was told they would be. The process is easy, fast and smooth. Thank you!

Having peace of mind, in the event of a catastrophic illness is paramount to protecting our one year old Maltese. Your policy insures our costs to be reasonable, if he is ever taken ill. So far, he's very healthy, and we're grateful.

This is the second review that I am writing for Embrace. It has been a very stressful 2 months for both my cat Cookie and myself due to his CHF. I am happy to say that the one thing that I didn't have to worry about was reimbursement from Embrace. I have repeatedly heard at the Vet's office that most insurance companies really give their clients a hard time; I proceeded to tell them about Embrace and the wonderful service that they offer. I highly recommend Embrace to all pet owners.

My dog, Marty, was hit by a car. Fortunately he did survive and did not break any bones, but he was scraped up and was in a considerable amount of pain. we were doubly concerned because he has addisons disease, in which stressful situations could put him into a crisis. We are happy we had aspca health insurance accident plan. It is definitely the best priced plan, we have shopped around. The claim was handled well and we got a check about a month later. I was disappointed when the amount came because after the deductible and the "allowed amount" it was only half of the $981 bill. I was expecting only $100 less our deductible. I didn't think pet insurance was like human health insurance and has an "allowed amount" for everything.

They have called about Dakota one of my Border Collies that was having issues with her legs, just to see how she was doing.I was surprised I did not expect that. They have not given me any thing to complained about, but you should know that it does take several weeks to get reimbursed it will most likely will not come before you credit card statement comes.